14-03-2025 6:47 PM
OK so listing some items tonight
good news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping rates
bad news - I have to opt out of Simple Delivery every time I list even though I am listing similar items. Really?
This is from ebay itself: You can opt out of Simple Delivery when you're creating your listing by selecting Custom Postage from the delivery options. If you'd prefer not to use Simple Delivery at all in the future, you'll need to opt out each time this programme is recommended when you're creating listings.
I mean what does that last sentence mean anyway?
Solved! Go to Solution.
30-06-2025 8:35 PM
Well what a pleasant surprise this weekend. I end and relist all my items as "sell similar" every Sunday. Ebay still haven't caught up with me and forcing me to use SD on my selling account, but I have had to change all my listings from SD to advanced settings when doing this over the last few months. However on Sunday I didn't have to do this as all my listings on my selling account stayed on advanced settings when relisting.
It would be nice to think that maybe ebay were quietly doing a bit of backtracking on SD, but I doubt it somehow and at some point in the not to distant future I'll eventually have it forced on me. However when that day comes I'll be off.
30-06-2025 10:01 PM
02-07-2025 10:23 AM
I'm on today and it's no longer giving me the opt out option. Simple option only.
02-07-2025 5:15 PM
Me too since nearly 2 weeks ago. Oh well... we have to suck it up or give up. I'll suck it up! You just have to ensure your weights and dimensions are correct as it reflects in what Ebay charge the buyer for postage.
03-07-2025 5:31 PM
Hi, I've been reading through this thread and wondered if anyone else has found the same.
I've relisted lots of my items today and at the top of each lot there was a banner saying that the postage had been changed to 'simple delivery'...when I scroll down to the postage section, there is no longer an option to use 'custom delivery' instead...has anyone else came across this? Is there a way to use our own postage?
03-07-2025 6:28 PM
It's no longer possible to hand write the address label and select your own postage provider sadly. I use Royal Mail Tracked 48 for everything and it's been great . I don't have a printer and I don't have a smartphone so I might have problems coming up but I really don't want to use Evri because I've had a lot of damaged deliveries and packages thrown over my garden wall, or left on the doorstep - not even my doorstep sometimes.
This change, together with the buyer protection fees, have been the worst changes in all the time I've bought and sold on eBay and I don't really want to continue with the problems that 'simple delivery' will bring.
04-07-2025 2:56 PM
You are not alone, the 'Custom Delivery' has disappeared. And obviously nobody let us know...
I hope someone has a solution to this.
04-07-2025 3:13 PM
Yeah its now mandatory for those left that it affects...so its a case of using it or moving on in Ebays eyes, I can't see it changing other than heading to the Business section as well once the bugs are out
05-07-2025 10:48 AM
cannot find custom postage anymore
05-07-2025 11:46 AM
I keep posting the solution but there are so many posts about this I can't keep up! Use my solution as touted by customer service as though I work for ebay and try to sort out their mess!