Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, 
This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching are now no longer showing in the US. 

To check this I've had somebody I know in the US  check mine, and other UK sellers to see if its just me, but it seems its everybody! they can no longer purchase and the postage option is no longer showing.
Was the US Just turned off? or taken off the list?
Was there any news, or information on this? 
This is a big hit to sales as eBay is used for global sales for us.
I know the UK was taken off the international program in the US for toys a few months ago, but i wonder if this is simliar?

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

I went by the fact that it's been working for me and other people on here stating that it works for them. Again, you're ranting at the wrong person. 

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Yes it is a problem, I had a similar response when I asked a little while ago.

 

Still an issue, how long does it take to fix..

Message 142 of 156
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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

It seems to work for me now I just sold an item to a guy in the US.
Message 143 of 156
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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

It's horribly intermittent. I sold an item to the US last week. Now just had another customer saying it's blocked for them??? No pattern to it.

Message 144 of 156
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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Same for me, a guy with a USA account couldn't get a quote to ship to Mexico... 

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Got an email today from ebay about usa gsp needing the country of manufacturing stated in the item specifics for it to be available.  All listings that I have added it to have become available in the US.

 

Part of the email:

 

We’re reaching out to inform you about selling to buyers in the United States through the Global Shipping Programme. Currently, your listings may not be available to US buyers if they’re missing the country of manufacture (also known as the country of origin). To ensure your items are visible to millions of US buyers, we recommend updating this information as soon as possible.

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Is the USA still temporarily paused with GSP for sales from the UK

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning


@the_3d_room wrote:

Is the USA still temporarily paused with GSP for sales from the UK


I just checked one of your listings, @the_3d_room, and it shows the United States as a ships-to location. I went through the motions of changing my shipping address from Canada to a US one without actually committing to purchase the item, and didn’t encounter any roadblocks.

Message 148 of 156
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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

No, it should all be working now. You just have to make sure that you have entered the country of manufacturing in the item specifics and it will allow for gsp to the usa.

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

THANKS I  would slao like to know the answer to this   my usa customers cannt buy from me    usa will not show inmy  selected countries to ship to         annoyed is not the word,   I am fuming

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

I hope this gets sorted out soon......      or will use another seller platform that is simpler,,,,,,I am losing sales

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

I just found you need to input country of manufacture  "united kingdom" in the box tab in the seller details....  it then puts in posts the usa     will have to go thru all my listings now and inputin details   done 2 up to now nd works           but we should have been notified of this in the first place

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

The country of manufacture needs to be correct and input with some now
working to USA but some will jack up the prices or be tricky with tariff
rules moving so frequently at the moment. I wouldn’t recommend using the
method stated by another user of putting United Kingdom in the country of
manufacture unless it is actually made in the UK. If it’s marked wrong it
will either get returned by eBay from the GSP centre at sellers cost in the
same way rejected items would be or it’ll get caught the other side and
you’ll get grief for the additional buyers custom charges or non arrival.
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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Pity eBay has not told sellers this unless I missed it? I did manage to figure it out and how to send items to the USA (via Royal Mail is best as they produce the necessary paperwork) but it required a phone call with eBay who kindly explained how. Now my items do show up in the USA when folks search and it is just as easy to send and cheaper than with the GSP. So even when eBay do sort it out I shall continue to send via Royal Mail International tracked which I repeat is cheaper and just as easy to use as GSP, oh and delivery is quicker too. So in a way thank you eBay as you have saved me and my buyers time and money. 

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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Now eBay are paying sellers within 24 hours of the purchaser paying, starting 8th August, sending via Royal Mail international tracked is a good option much cheaper than GS but up until now you would not receive the funds until 48 hours after delivery which to the US it would add up to a week.
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Re: Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Silly question as I haven't sold abroad for long time till a couple of weeks ago, and even before everything went through the programm.

Is GSP US only or Europe as well?

 

Anyway. Out of the blue sold a couple of items, to Europe. Postage came out as international RM (I haven't removed them after enrolling), ok, do that way then. Checked GSP settings, all on.

Curious why, can buyers chose what to use? In my understanding, GSP is like SD, once one, everything goes through them.

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