Funds release while using non integrated shipping courier

[aerost84]

Hi , as a new seller I have been told transactions will be put on hold for 10 days but can be released earlier when tracking shows as delivered. 
my business uses a private shipping courier and is not integrated into eBay . 
i wanted to know if my item is shown as delivered on the shipping website , can I still get my funds released early as eBay states ?

[**peaseblossom**]

When you buy your own postage (which many sellers do) you have to add the tracking number and mark as dispatched manually.    It's done via the dropdown actions menu for each item on your orders page.    That way ebay's system will update when the items are delivered and the payments will be released.

[aerost84]

Even if I did not purchase postage through eBay and the courier I used is not on the eBay system ?

[sml192]

If it's not an integrated carrier then I don't think eBay will automatically check the tracking.  You would probably need to contact eBay to get them to check manually. 

[martmarg41]

If you are using your own courier (Evri etc) simply enter the tracking number, as soon as posted, against the order. This will automatically be updated through tracking on the item. Ebay will update when delivered and release your funds.

[sml192]

Evri is an integrated carrier so eBay would automatically receive updates.  The OP is using a non-integrated carrier so eBay won't receive automatic updates and, therefore, will need to check the tracking on the carrier's website manually.  Not sure whether eBay will actively do that though. 

[martmarg41]

Which courier do you actually use?

Most couriers I can think of seem to be on the eBay drop-down list.

[rjwilmsi]

If the courier isn't integrated then eBay won't be able to track the items automatically.

In theory you could get in contact with eBay for them to review the tracking manually. However, I'm pretty sure that eBay will have zero interest in doing that because you are creating extra work for them.