07-03-2024 2:27 PM
Hi again all,
I've been selling on eBay for around 4 months now. I've sold a decent amount of items, have great feedback and dispatch items same day.
I posted on here last week after my funds got placed on hold.
It's happened again but this time as the item was only £10, I sent it.
This is the wording eBay have given me on when I may receive my funds. It's pretty vague.
"Funds will be available after we can confirm delivery
Although the buyer has paid, the funds will be on hold until 1 day after we can confirm delivery. Keep in mind it may take longer to get paid if the buyer reports a problem or we detect an issue with the transaction. Learn more about payment holds. "
How I read this is as follows, eBay will hold my money for longer, should they wish, or if it takes them longer to confirm delivery, which is what bugs me. So basically even if the postman does his job and marks as delivered and it all updates. Ebay may still hold my money beyond this point?
How long really before I see the funds?
I'm not interested in generic response / links to small print from those of you lucky enough to have older accounts that weren't subject to payment holds.
I would like some feedback from users with the actual experiences of these payment holds.
Did you get the money? If so how long did it take? Any issues or problems?
Many thanks
16-04-2025 1:25 PM
Sorry, @wp101a , I should have added, once your payouts are showing in the Available section of your Payment Summary you have to manually withdraw them, or if you leave them, they will be automatically sent to your nominated bank account on the first Tuesday of every January, April, July and October.
16-04-2025 2:48 PM
17-04-2025 9:33 AM
I sold and posted an item via the post office last week. Buyer has left feedback but the tracking hasn't updated to show delivered. Does the money automatically get released to me?
I find Royal Mail tracking hit and miss.
17-04-2025 10:50 AM
17-04-2025 11:07 AM
@faizamansoor wrote:
I sold and posted an item via the post office last week. Buyer has left feedback...
I find Royal Mail tracking hit and miss.
Royal Mail tracking is sometimes not in sync with eBay's tracking, and the latter is the most important for releasing a faster payout, that is, 2 days after the delivery date.
@faizamansoor
If you have found your tracking has not updated, therefore holding back your payout, contact eBay Customer Services, provide the tracking showing delivery, ask if they can kindly release your payout now as 48 hours have passed the delivery date.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekday...