17-10-2024 12:30 PM
I am currently selling off my late nephew's CD collection in dribs and drabs. I often, but not every day, take between 1 and 5 Evri packages into the local Tesco drop-off point. The assistant in there today told me I ahve to get a business account. I said I am not a business, I am selling personal items that belong to me.As they get paid for each parcel, I'd have thought they'd be pleased with the business.
Anyway my question is:
Can an Evri drop off point refuse to accept my parcels on the basis that I use it regularly and need to get a business account (whatever that means)?
Solved! Go to Solution.
17-10-2024 12:59 PM
Sounds like nonsense to me, I'd call their bluff and say that you spoke with Evri head office and they've no such policy, and ask them where they're getting that from.
17-10-2024 12:59 PM
Sounds like nonsense to me, I'd call their bluff and say that you spoke with Evri head office and they've no such policy, and ask them where they're getting that from.
17-10-2024 2:07 PM
I did check the requirements for an Evri business account and its 150 parcels a week minimum and I am no-where near that amount, more like 20 a week. I'll see how this goes; might have to ask the manager about it if the assistant gets awkward.
17-10-2024 2:26 PM
The Tesco's Assistant at the Evri Drop Off point may not know the full facts on the amount of parcels required to get the discount on having an Evri Business Account., & she/he may think they are being helpful.
17-10-2024 2:27 PM
That is possible but her tone and manner implied otherwise
17-10-2024 2:33 PM
Anyone willingly giving their items to Hermes for delivery is a glutton for punishment. They will ruin your reputation on eBay, and their drivers will steal your items.
17-10-2024 2:34 PM
I know it doesnt answer your question but just an fyi.
Royal mail you can get 10 collected every day and theyll bring the labels if you book through click and drop or drop at the post office/sorting office with the qr code.
You do get a tracking number whether sent tracked or not but they dont scan it every time unless you do tracked.
Its actually listed as a business service but anyone can use it and its cheaper than buying over the counter. I dont know how much evri charge but a 250g large letter is £1.90 or tracked 48 is £2.70
17-10-2024 2:58 PM
Re. Last two replies: I've had no trouble with hundreds of Evri parcels except for two damaged for which I was compensated so no complaints really. Evri is £2.94 up to 1Kg and the drop off location and opening hours are far superior to the post office; Neither do I want to have to wait in all day for royal mail to turn up and collect but thank you for the info.
17-10-2024 4:07 PM
It's only a matter of time.
Remember this post.
17-10-2024 4:13 PM
Who would you suggest I use then?
on
18-10-2024
11:40 AM
- last edited on
18-10-2024
11:49 AM
by
kh-adrian
Royal Mail with insurance up to £150 included on 24/48 hour services. Special delivery if you need more. Parcelforce for heavy and bulky.
They'll collect free of charge too, or you can just drop smaller items into a post box or parcel box (parcel boxes used to be the businesss post boxes but now everyone can use), or go to a post office. The larger post offices have scan and drop machines if you don't feel like interacting with other humans.
Just use your kitchen food scales to weigh the package and select the right weight when you order. You can then either print the label yourself (I do this and put the label inside a transparent sticky document wallet sealed and stuck to the box), or select the option for the postie to bring a label. I prefer to print myself so I can seal, weigh and take a picture myself, then all I have to do is hand it over to the postie and I'm done.
For even larger items you can check out Yodel for domestric and DHL or TNT for domestic and international.
If you send more than a few parcels per year I would recomend buying clear plastic document wallets.
Then when you print your RM postage label you just cut it with scissors or fold it so it can be slid inside the transparent wallet, then stuck on your parcel.
If you send more than a few smaller items per year then also buy some plastic self sealing bags.
When you use both of the above, it makes postage of smaller items so much easier, and looks much more professional. You can even send letters inside the plastic wallet if you want to send a letter with tracking. I just keep a bunch of them in my filing drawer, I don't even use paper envelopes for letters, small items (and returns) or returns anymore.
One thing to note, when you print out royal mail labels and cut them to size so they fit in the wallets, leave extra boundary of say an inch of plain paper on the right hand side of the label (where the arrow is in this image), which ensures the barcode doesn't slip under the "documents enclosed" decal on the plastic wallet. I keep in my desk draw A6 and A5 document wallets. I used to send out around 15 items per day like this and either have RM collect them all, or drop them all off in a post box. It's very convienent sending special delivery like this too, no need to go to a post office.
When sending special delivery I would also take a picture of the item next to the polly pocket with the label on it, then a 2nd picture of the sealed package on my kitchen scales. Although you could dump a special delivery in a post box / pracel box, I prefered the free RM colleciton. If you return stuff from Amazon then this is great because they often issue the refund just a few hours after RM make the collection before they even get the item back. If you want to you can also put other docs in the plastic wallet behind the label for the recipiant such as an RMA authorisation, or a letter you want a record of delivery such as serving legal docs.
Once you send/return items like this you wont go back to whatever you do right now, it's so quick and easy, and looks professional. You can use the same process with other couriers too, that's when I often use the A5 instead of A6 document wallet. They are self adhesive so you just peal the back and slap them on the bag or the box, all self-sealed and no messing around with tape.
21-10-2024 9:05 AM
Thank you for your detailed reply re. Royal Mail.
The issues I have with Royal Mail are:
1) Their tracking is poor compared to Evri and I have had a far higher percentage of items go missing with RM compared to Evri (0%). When asking for compensation, all I've ever got is a book of stamps!
2) The post office is further away and has limited opening hours, usually when everyone who wants to use it are at work.
3) I can't wait in all day for RM collection
So each to their own I guess. I'll see how it goes with Evri for now. The boss of Evri has improved things a lot over the last year.
21-10-2024 9:49 AM
it all depends on where you live and who your courier is with EVRI. Our local one will not deliver to anyone who is off the main road and as it is a pretty rural area a lot of us never get any EVRI deliveries but its amazing how many times they say no one home!! Even been sat at the computer with door open when i recieved a message to say they tried delivering and no one answered! Now RM on the other hand deliver daily and i have never sent a parcel that has not got to its destination and i have never not recieved anything i have purchased. Lucky maybe but i will (like you) stick to what works for me. Also means though that anyone who only uses EVRI does not get my money! Trouble arises when they claim sending by RM and then send EVRI.
21-10-2024 12:51 PM - edited 21-10-2024 12:53 PM
RM tracking is by far and away better than Evri. Suggest you download the RM app. Free insurance on 24 and 48 hour tracked up to £150 as standard. A 2kg large parcel with RM is £5.99 for 24, £5.15 for 48. Evri's equivalent 24 hour is £5.59. Evri give you up to £20 as standard and you'll need to pay more for equivalent RM insurance. RM are usually coming to your home every day anyway. Evri drivers won't even know where your address is, and Evri charge you extra for collection, if they can even be bothred to show up.
RM will leave you a red card if you or the customer aren’t at home, Evri will dump goods at a "parcel shop" with all the others they couldn't deliver/couldn't be bothered to deliver, and you will be expected to travel to the "parcel shop" and collect it yourself. With RM you can put small packages with your own printed label into a post box, and I'm fortunate that I also have a RM parcel post box in my street too, rather than waiting in all day for an Evri courier who may or may not even show up.
Evri like telling everyone they are cheaper than RM, but fail to mention that you'll only get £20 compensation for loss or damage in transit unless you pay more, so it is a false and misleading equivalence.
If there were two words I would use to describe Evri (and I'm not allowed to use swear words), they would be "false" and "misleading". If I were using swear words to describe them, they would be the ones starting with F and C....
Royal Mail is required by law as part of their postal licence service guarantee to attend properties 6 days per week where there is mail to be delivered. Evri have no such requirement, legal, moral or otherwise. RM have post offices which aren’t off-licences, and I have the ability to go to the sorting office and speak to a person, whereas Evri barely have the ability to run an automated chatbot that goes nowhere.
RM generally have native English-speaking staff who are trying to do their best in a bad situation. Evri couriers all seem to have just gotten off a small boat and can only speak fluent English when it suits them. I find that RM staff take some pride in their work, while Evri staff just want to get the parcels out so they can go home, even if that means lying to say they attempted delivery when they have not (the most common issue).
I'm no Royal Mail fanboy for many reasons, but to compare them to Evri is a false equivalence, just like Evri's false price comparisons and dishonest migrant couriers are a false equivalence to RM’s posties who tend to work the same area regularly and don’t need to use satnav or phones to know where your address is located.