eBay

subminman · ‎06-10-2025

I am using Simple Delivery.

I have my account configured so I can set a Working days handling of 3 Days , I get this option when I create a listing - see attached , however it always seems to revert to two days when I sell somthing. Yesterday at 18:15 Sunday 5th October I sold a camera however when I process the sale Monday morning I am told I have to despatch by 7th Oct at 11.59pm BST this is Tuesday - that is only two working days especially when you consider the Sunday is not a working day. This is happening on all my sales.

Any thoughts?

style_wise · ‎06-10-2025

Have you tried Bulk Editing all your listings?

Listings > Edit > Edit All > Dispatch Time sort low to high

Alas you have to edit one by one.

Only mentioning it because I also have 3-day dispatch, but when you list new items eBay automatically loads features like 2-day dispatch or Postage + Collection. If you're going quickly they can be easy to miss.

If you have already tried a Bulk Edit then I would use:

Seller Hub > ? Icon > Report a Technical Problem

subminman · ‎06-10-2025

When I relist my unsold items I usually use the bulk relist option and check the working days, yesterday about a third of them reverted to two days so I updated them to three one by one in the bulk tool and then relisted them. It is as though a Simple Delivery default of two days is being forced on me.

style_wise · ‎06-10-2025

Seems like the fastest way around eBay trying to push us all toward shorter delivery times would be to keep doing what you're doing, but add a Bulk Edit check at the end (faster than relisting one by one).

suelel1968 · ‎06-10-2025

If i package on Saturday and print the lable it alway tells me to post on the Sunday whether Cutom or simple delivery. I have 3 day despatch set too. It is apparently working as intended and just a guide.