Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.

Previously you could select advanced options in postage and select your preferred postage method  as before.

Did ebay announce this to private sellers - did they ....

 

I searched around a while and eventually got this from the chat bot:

"Eligible listings will show Simple Delivery as an option when you're creating a listing. Starting 15 April, 2025, Simple Delivery will be the only delivery method available for private sellers when listing eligible items."

 

The recent changes like BPF and simple delivery have been extremely irritating but not terminal. I think this is terminal for me.

I cannot express on this forum without getting deleted my extreme annoyance with ebay.

Message 1 of 360
See Most Recent
359 REPLIES 359

Re: Ebay simple delivery opt out

Wow they actually listened!



We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-sized and 100g or under.

 

It’s an update that gives you more choice. You can choose a low-cost, untracked delivery option when protections aren’t essential, or stick with Simple Delivery to benefit from prepaid labels and automatic tracking, all at competitive prices. Learn more about this update.
Simple Delivery comes with more protections

There’s full coverage from the moment your item is scanned by the courier until it’s confirmed delivered. You’re also protected against loss or damage, and you won’t need to handle buyer claims yourself. If delivery issues come up, you can even request that neutral or negative feedback is removed through Seller Help. Best of all, late deliveries won’t impact your seller performance standards or service metrics.
Improvements to Buyer Protection that support your sales

As a reminder, we’ve recently reduced the buyer fee from £0.75 to £0.10 to make your lower-priced items more appealing to buyers. You’ll notice the greatest impact on items priced £10 or less.

 

The updated rates will appear automatically on your listings. The fee is still included in the item price, so there are no surprises for buyers at checkout.

 

You can now also use our live calculator when you list to find out what price buyers will see. Just enter a price to see the Buyer Protection fee in real time. We’ve also made some changes to how the buyer fee is broken out from the item price, so you’ll know exactly what you’ll receive when making or reviewing offers. Learn more about the update.

Message 341 of 360
See Most Recent

Re: Ebay simple delivery opt out

Is there a quick way I can opt out of simple delivery? When all this started, I had to go through every listing individually which took me hours. I offer free UK delivery but Simple delivery changed every listing for buyer to pay. Also, a lot of my items are large letter sized clothes, but it changed them to small parcel. I ended up paying about £1.50 extra postage than it should have been on one item. Also now today, I've posted a bundle of dvds which were under 2kg; but by the time I boxed them the weight was 2.01 kg. I wanted to send it as a medium parcel, but simple delivery wouldn't let me. I have to give the items secure packaging so they don't get damaged, but until they are actually packed, you don't know exactly what the item size/ weight it's going to actually be. So am I now going to be charged extra? Even though the size was a 'small parcel' , the weight was a 'medium parcel'. Ebay really should have some way of adjusting the dimensions and weight. As I offer free postage, the buyer isn't affected at all. Please let me know. Thanks

Message 342 of 360
See Most Recent

Re: Ebay simple delivery opt out

No, unfortunately, there isn't a quick way to opt out.  It has to be done on an individual listing basis.

 

With regards to your second query provided 'Small parcel' was the size recommended by eBay when listing then there won't be any surcharges.  EBay’s contracts with Royal Mail and Evri are based on average weight/size rather than actual so such discrepancies are not an issue. 

Message 343 of 360
See Most Recent

Re: Ebay simple delivery opt out

They are still screwing me over with comics! A £2 comic, £2.72 postage + buyer fee.

after I’ve adjusted to a price to at least stay a little bit competitive I’m getting about 25p a comic with packaging on top to cover. It’s becoming unsustainable.

Message 344 of 360
See Most Recent

Re: Ebay simple delivery opt out

As of today you can change it back to your own shipping

Message 345 of 360
See Most Recent

Re: Ebay simple delivery opt out

I tried to edit my message above but it said the time had run out to edit or delete it, sorry. What I was going to say instead was:

As of today you're meant to be able to change your shipping back to normal, but I haven't been able to so far. Maybe when we can, we can use the bulk editor to change it all back at the same time like you can with shipping policy types.

Screenshot 2025-09-06 162937.png

Message 346 of 360
See Most Recent

Re: Ebay simple delivery opt out

Not for everything. AFAIK, the only things which have changed are:

-opt out price is now £20 or under.

-(possibly) opt out available on more [sub]categories.

i.e. to opt out it still has to be max large letter and 100g.

 

 

 

 

Message 347 of 360
See Most Recent

Re: Ebay simple delivery opt out

Doesn’t cover comics by the look of it. I’ll give this shower of a site another month or so see if it gets any better but it looks like I’m going back to car boots & fb marketplace, it’s awful to use but you get to keep your money 

Message 348 of 360
See Most Recent

Re: Ebay simple delivery opt out

They said:

We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-sized and 100g or under.

 

Sounds silly but why not change the category to one of those above. As someone said to me they don't look for my items via category but by name.

If I was looking for a Dandy comic I would search Dandy not the comic category.

Just an idea

Message 349 of 360
See Most Recent

Re: Ebay simple delivery opt out

Ebay have very sadly seem to have missed the entire point of. Private sellers.
Private sellers are like acorns that grow into the oak trees that are the business sellers. Without being able to plant the acorns in the first place they have killed their supply chain of many of the future new business sellers. Sadly, far too corporate from Ebay. Good luck at the car boots. At least you get to meet people face to face and can set your own pricings.
Message 350 of 360
See Most Recent

Re: Ebay simple delivery opt out


@xyz307xyz wrote:

Not for everything. AFAIK, the only things which have changed are:

-opt out price is now £20 or under.

-(possibly) opt out available on more [sub]categories.

i.e. to opt out it still has to be max large letter and 100g.


The reference to 100g in the announcement/help pages is misleading.  It is just an example of the sort of items that will typically benefit most from the opt out.  Items don't actually have to be 100g or less, just £20 or less and in certain sub-categories. 

Message 351 of 360
See Most Recent

Re: Ebay simple delivery opt out

Typical of eBay to make something so  simple, so difficult.

Message 352 of 360
See Most Recent

Re: Ebay simple delivery opt out

I sell music and video game and toy related things and none of the stuff I sell under £20 has been changed to let me change the shipping.

Message 353 of 360
See Most Recent

Re: Ebay simple delivery opt out

Many thanks for the correction - so max 1kg. It does appear (when I tried) that it has to be large letter size max still - am I correct on that? The below is from the email, which is an "amazing" description of the change. It also gives stamps as an example for Simple Delivery - unused, valid stamps are actually prohibited for Simple Delivery [still - I checked].

 

"We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-sized and 100g or under. "

Message 354 of 360
See Most Recent

Re: Ebay simple delivery opt out

Well yesterday I sold my first item using Stupid Delivery and I must admit I was amazed at how easy it was.

 

It was sent using the Royal Mail option (which I have opted to use only), it was cheaper than buying online and was picked up by Royal Mail today, without me having to print a label or pay the extra 30p for collection.

I also have another being picked up tomorrow. All in all it was very good.

 

However, I will say it was because I was sending a parcel and the parcel options are alright. The issue still with Stupid Delivery is when you send an item that is smaller than a parcel.

 

As I have mentioned before I am selling off over 60 years of collections as my children do not want them, so I have lots of stamps, postcards, magazines and newspapers and oddments etc., that all fall into the small letter or large letter area. Some of these have been left alone by eBay and Stupid Delivery has not taken them over, but others have not. Is the buyer really going to pay £2.50 for an item and £2.72 for postage, I wouldn't.

 

So what I am saying here is that for me Stupid Delivery does work for small and medium parcels. 

 

It still does not work for letter and large letters, I'm not sure about extra large or odd shaped parcels as I have had no experience with them yet and DHL has recently been added to the list of couriers.

 

So although I have been a constant moaner on this post eBay have listened and made some changes but still not enough. As I have said before it's the size of the item not the category it is in that should define the postage costs and as always Stupid Delivery should ALWAYS be optional.

Message 355 of 360
See Most Recent

Re: Ebay simple delivery opt out

@its_a_cats_life Yup! Nailed it!

Why can't Ebay see the obvious? 

Message 356 of 360
See Most Recent

Re: Ebay simple delivery opt out

Weird things happening. I added an item yesterday and it gave Stupid Delivery as the only option, selected medium parcel up to 10kg as recommended. all was fine.

Today I looked at the item and it said collection only, so I checked and under the postage section it said Stupid Delivery not available for this item.

Well it was available when I put it on, then suddenly without telling me its collection only.

So I changed this to Royal Mail Medium Parcel £8.95 and saved, when I looked at the listing it said postage £10.95. Once again I went back to check and it still said £8.95 saved again and this time it was correct.

Will I have to now manually check ALL of my items to see what changes eBay have made?

This is getting beyond a joke. Would a simple little message, "We have changed the postage on item blah, blah" be too much to ask?

Message 357 of 360
See Most Recent

Re: Ebay simple delivery opt out


@its_a_cats_life wrote:
Weird things happening. I added an item yesterday and it gave Stupid Delivery...

Today I looked at the item and it said collection only, so I checked and under the postage section it said Stupid Delivery not available for this item.

 

Friday is eBay's maintenance day, when those up in eBay Towers HQ in CaliforNIA are tweaking and installing new systems.  It's still very early hours of the morning there,  so less disruption for the American members,  but sending things askew and awry here in the mornings in the UK.

 

It will be back to norm soon / later.

 

We have not been released from Simple Delivery!

 

  


 

@its_a_cats_life

@its_a_cats_life
Message 358 of 360
See Most Recent

Re: Ebay simple delivery opt out

We have not been released from Simple Delivery!

 

But we still live in hope. Thanks for the update.

Message 359 of 360
See Most Recent

Re: Ebay simple delivery opt out

You were right, the Stupid Delivery option disappeared, so I changed it to Royal Mail, checked back later and the SD was back again.

 

I do wish eBay would stop messing up the listings that already there.

Message 360 of 360
See Most Recent
Got selling related questions? Start here: