Ebay's new Buyers' protection fee from the 4th Feb

I'm a private seller. Items I sell are between £2.90 - £10. Is It just me or will ebay's new Buyers' protection fee from the 4th Feb make it near impossible to sell competitively. A few months ago Ebay got rid of Sellers' fees for private sellers, which was a welcome move. But this new change and getting rid of multi-buy discount for private sellers will make it worse than it was with the original fees.

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Re: Ebay's new Buyers' protection fee from the 4th Feb

You're right, but how come the billionaire family has got a £45m pay RISE and some nodding dog removed heating allowance, increased NI (causing unemployment and now everything sold online and all electrical appliances come to you unboxed and this morning, I turned one away), London mayor still gets his million pension, and MPs have subsidised meals, free heating.. I'm neither Tory or Labour, but coming from Labour, it's hard to swallow. Well, they do say Labour like to spend OTHERS' money.

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The distinction between private and business sellers on eBay is eBay’s own policy, not a legal requirement. Whether you’re a private seller or a business seller, the classification is purely a platform membership tag. As a business seller, I choose to use a subscription model for my own reasons. On other platforms, this separation is less clear, and the membership tag is simply a way to differentiate users Legally, the only requirement is informing HMRC and paying taxes on any profits – nothing more Now, regarding eBays new changes: the buyer protection fee is a marketing tactic, not a genuine improvement. Many of the protections being offered were already in place under different names. It’s just a buzzword to make buyers feel safer, and it does not really change much. The real problem here is that these changes are pushing private sellers away. Business sellers have pushed for fairer policies, but eBays response is hurting the very sellers who make the platform work – the private sellers. Many of these private sellers are also buyers, and their departure means less business for all of us. My sales will decrease as a result, just like every other business seller who depends on a balanced marketplace. In short, eBay needs to understand that by making changes to appease business sellers, they are driving away the very people who make the platform vibrant. Demanding more fees and changes without fully understanding the consequences is hurting everyones sales.

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Re: Ebay's new Buyers' protection fee from the 4th Feb

FYI - eBay support on X/Twitter is now saying Buyer Fees have been postponed until February 6th.

 

https://community.ebay.co.uk/t5/Seller-Central/Buyer-Fees-Postponed-Until-February-6th/td-p/7765487 

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Re: Ebay's new Buyers' protection fee from the 4th Feb

I give up.

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Re: Ebay's new Buyers' protection fee from the 4th Feb


@papso22 wrote:

I give up.


@papso22  I think I'm going to give up too....they have now deleted the Tweet. 🤦‍😂

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Re: Ebay's new Buyers' protection fee from the 4th Feb

doumind_7
Conversationalist

Now here is an idea for a "compromise": All Items under £10, whatever they are, are exempt from the BPG (If it actually happens).

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Re: Ebay's new Buyers' protection fee from the 4th Feb

My items even up to 2 kilos in weight are only the size of a large letter.

I've tried all of the couriers, and they've all managed to lose some of them.

If you are sending something the size of a microwave couriers are ok, but they're hopeless with letter size parcels.

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Re: Ebay's new Buyers' protection fee from the 4th Feb

Ebays buyer premium is not the same as paying for the NHS !

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Have to agree with you there.
None of my parcels are over 2kg, many much less and even then the odd one or two go astray with RM.
I must admit RM are brilliant at reimbursing for lost parcels as long as you send proof of posting or signed for.
I think I had 2 just before Christmas that were never to be seen again but those were the first ones in probably 4yrs that went astray.
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Re: Ebay's new Buyers' protection fee from the 4th Feb

Has anyone noted any increased sp's for private sellers today,  or are we still in limbo ?       

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Re: Ebay's new Buyers' protection fee from the 4th Feb

I'm like you, selling numerous low value items. Buyers having to pay an extra 4% (plus, crucially, a 75p flat fee) will clearly make a big percentage difference to low priced items. If, however, you reduce your prices by this 4% (+75p) so your buyers still pay the same, you're really not much worse off at all allowing for the zero selling fees. On a £3 item you would previously only have received £2.29 after selling fees. Drop your price to cover buyer's fees and you still get £2.13. Once you get to a fiver you're actually better off than you were. You can also always drop your prices but not by quite as much as the buyer's fees. Someone who'll pay £3 for an item will still almost certainly pay £3.20?. As for your competitiveness, well everyone else is in the same boat on eBay. The *bleep*ty eBay do whatever they want without giving a toss about users and we just have to suck it up boat. At least they've annoyed the buyers now too it used to just be us sellers. Good luck!

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I've removed most of my listings, and my neighbour is going to car boot the stock for me.
I used to use the Ebay sales money to buy more things on Ebay.
I won't be doing that any more...

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Re: Ebay's new Buyers' protection fee from the 4th Feb

My prices are still the same.
I don't think Ebay can increase the price of your items, I think the buyer fee will be added at checkout.
I could be wrong about that.
I'm often wrong...

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@toptap1 wrote:
My prices are still the same.
I don't think Ebay can increase the price of your items, I think the buyer fee will be added at checkout.
I could be wrong about that.
I'm often wrong...

Sent from Outlook for Android<>

It may not yet be added to your items because they're rolling it out slowly it seems,  adding at first only to electronic items.

 

Take a look at some laptops / MacBooks being sold by Private sellers,  the price is ending  in odd pence such as 32p /  78p etc.

 

Buyers then do see the amount added to your listed item price,  so they are fully aware of the total price they are paying,  no surprises at checkout.

 

Then at eBay checkout,  they'll see the full breakdown.... price paid to sell for the item sold,  and Buyer Protection fee charged.

 

@toptap1 

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Re: Ebay's new Buyers' protection fee from the 4th Feb

The buyer protection fee and 4% are added at checkout, not to your listing prices

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Re: Ebay's new Buyers' protection fee from the 4th Feb

If you click on your listing the fees will be added to the original listing . I have sold to items in electrical listing no problem even with the extra amount . 

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@retail_media_station_group wrote:

The distinction between private and business sellers on eBay is eBay’s own policy, not a legal requirement. Whether you’re a private seller or a business seller, the classification is purely a platform membership tag. As a business seller, I choose to use a subscription model for my own reasons. On other platforms, this separation is less clear, and the membership tag is simply a way to differentiate users Legally, the only requirement is informing HMRC and paying taxes on any profits – nothing more Now, regarding eBays new changes: the buyer protection fee is a marketing tactic, not a genuine improvement. Many of the protections being offered were already in place under different names. It’s just a buzzword to make buyers feel safer, and it does not really change much. The real problem here is that these changes are pushing private sellers away. Business sellers have pushed for fairer policies, but eBays response is hurting the very sellers who make the platform work – the private sellers. Many of these private sellers are also buyers, and their departure means less business for all of us. My sales will decrease as a result, just like every other business seller who depends on a balanced marketplace. In short, eBay needs to understand that by making changes to appease business sellers, they are driving away the very people who make the platform vibrant. Demanding more fees and changes without fully understanding the consequences is hurting everyones sales.


Until you understand consumer and tax law, please stop posting this nonsense.

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Re: Ebay's new Buyers' protection fee from the 4th Feb

So, a buyer commits to buying an item for £10 then has to pay £11.15 when they check out.
But they don't find out until after they've made that commitment.
Not helpful...


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Re: Ebay's new Buyers' protection fee from the 4th Feb

Imagine what will happen when a buyer buys from what appears to be a business but is in fact a business trading on a private account

 

When they are asked to pay a "protection fee" for their purchase from someone who is legally a trader, when they are already protected by consumer law

 

There will be some very angry buyers in the next few weeks 

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Re: Ebay's new Buyers' protection fee from the 4th Feb

How would the buyer know? 

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