03-11-2024 9:23 AM
This week I have sold an item and then had a message from ebay saying that the buyers account has been closed, and not to send the package. Last month I had the same thing, account closed, do not send the package. Is this a sign that ebay are finally taking notice and closing the accounts of bad buyers and repeat offenders? If I have had two of these in as many months, if we extrapolate this over the many hundreds of thousands of accounts on ebay, then there must be thousands of accounts that are being closed. It would be interesting to know how many over the last year.
03-11-2024 10:12 AM
Could be many different factors, or a mix of all of them - either there are more scammers chancing their luck (likely), you're selling in a market that attracts more scam buyers than usual or eBay have tweaked their software to spot more scam buyers and warn the seller before they send the item out (the warning to not send the item out usually goes out once the item has been sent!).
03-11-2024 3:20 PM
Was it a message stating MC011? I believe those are where eBay have identified suspected fraud and suspended the buyer's account - it could be a hacked account or a new account that eBay have somehow identified as suspicious.
We don't have any details to say whether eBay have increased efforts in that area or not, or whether there is increased (attempted) fraud activity.