Ebay Refusing to pay your money

[livingterracotta]

How many people here have had their money " withheld" with the Ebay scam !!

They accepted my buyers payment, took their commision plus advertising fee and then decided to put a restriction on my account.

Now they are asking for proof of delivery for all my past sales when I use Royal Mail untracked before they will lift the restrictions. Thats something they know I can't supply.

"Ebay you are distroying any respect you had" enjoy your money!

We need to get together to bring them to justice and make them accountable for their actions

please put your case below so we can bring this to their attention because im sick of speaking to the junior clerk thats told what to say

[myfairdeals]

Nobody would buy anything from you from your given username it has no track record at all.

[nat11911]

Constantly mentioning those 57,000 sales may come back to bite you.

Must say I agree with you there no_brakes...

Also, just had a random look at myfairdeals' listings, and saw two which could cause problems for him/her:

1) The use of the plural 'wheels', when in fact there's only one wheel on offer/for sale; and

2) 'Rascal Liteway 3 Front Wheels / tyres Pair', which - if a viewer doesn't read and look at the pics properly - could be interpreted as an offer for '3 wheels'.

I know what you mean, myfairdeals, but bear in mind that many people won't with just a cursory glance at your listings, so I'd advise you to go through your lots and amend where necessary. Oh, and don't forget to 'update' your account while you're at it. 

[nat11911]

I take it you've never heard of 'posting accounts'? 🙄

[n1ck04]

No. I haven't.

[*help_no_brakes*]

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@myfairdeals wrote:

Nobody would buy anything from you from your given username it has no track record at all.

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There is no shame in not knowing what a posting accounting is.

Many buy from my 2 selling accounts.

[1956glyn]

Wrong.  I would buy from them 😂

 Often responders on these boards do not use their main account when replying or they may just create a new one for this purpose.  Not everyone likes the correct reply they get and it has been known for retalitary purchases and damaging feedback to be left just because a responder did not agree with them.

[myriad*seller]

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@petebream wrote:

It's just happened to me, first they asked for invoices as proof of ownership of property I was selling, I did that to there surprise, then they come up with proof of delivery, Ive all used there own delivery options which auto supply tracking details, now I'm banned with no reason and they owe me about £250 pounds. It's madness no dialogue to understand and they are stealing millions

---

The issue is you sold multiple new items on a private seller account

eBay may also consider the smart watches you sold as "counterfeit" apple watches too 

Hence the ban

If you buy items to sell, then you should upgrade your account to a business account and only list genuine items to ensure you do not risk your selling account and in order to trade legally.

[myfairdeals]

Many thanks thats very helpful I did take a look at those and spotted another.  I realise I posted the message from 'myfairdeals' but was actually referring to my business account which I started a shop on from 1st or 2nd september for the first time in years.

Not so sure where I'm going with it as Ebay is a very changed marketplace.  Because I was always in it to some degree it now feels very different after an almost 3 year gap.

Also nice to have some constructive comment like yours but all the haters on here I never realised how this can be.  My other posts never attracted any such vibe just a gradual level of replies dont remember any of them being almost troll like to be honest.

To be honest I never had any trouble selling on Ebay before yes it was always very hard work keeping ahead of the game or at least level so to speak but this seems a different level.  By that I mean if i had the product to sell I could sell it.  As for other troubles they do seem to keep coming and I do feel like selllers dont get great support.

These are second hand items here on myfairdeals but my business ebay I'm only rerally a seller of New items /  product

All the best

[petebream]

Hi
Yes because I don't think I'm ever going to get my money as once I answered
all their questions and proved everything they have banned me from selling
with no reason permanently.

I've proved that I purchased my products sold them, proved that I sent
them, have 100% positive feedback and after all that packaging and posting,
paying eBay fees and advertising fees they have kept my money. If that's
not theft I don't know what is. It's down right fraudulent, they led me to
believe that the restrictions would be lifted and I kept sending my
products to customers and they have kept all the money. I owned the
products and still own them because I've not been paid for them, eBay has
stolen my products for it own gain.

I will go to the police and seek legal advice.

Thanks
Pete

[petebream]

No what is posting account

[petebream]

I've never said they were apple watches, they just look similar. All my
items have no trade marks on them accept my own on the tracksuits. I can't
be bothered it's so hard to make money anyway, I was trying to recover my
losses but even that proves difficult.

[myfairdeals]

I basically know the difference between the truth and a lie so don't feel the need to hide.  I am though learning how people can be here in the community.  It isn't good I have alreadfy in 1 day learnt it does not have a good vibe. It has a 2024 vibe.  Whats to be proud of there.  I may be not with it in 2024 something I'm very proud of.

[myfairdeals]

Yes I didn't know what that meant thats a fact.  In realisation of what it is and what communities stand for then the moderator removing my posts would probably be a blessing.  It's a short sharp lesson to be honest one in general I should not repeat.  I try to do edifying things that's why I question selling on Ebay in 2024.  If my father  had seen this this he would say why don't you do something useful instead !  It woulkd be a valid point but we are all trying to make a fair living.

[myfairdeals]

Many thanks for that insight so communities can lead to the same unfair behaviour we are already living daily when being Ebay sellers.  I'm learning lots none of it too good if you ask me.  Many thanks though for having the courage to reply to me honestly and not hidden I do appreciate it.

[dougbat20]

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@myriad*seller wrote:

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@petebream wrote:

It's just happened to me, first they asked for invoices as proof of ownership of property I was selling, I did that to there surprise, then they come up with proof of delivery, Ive all used there own delivery options which auto supply tracking details, now I'm banned with no reason and they owe me about £250 pounds. It's madness no dialogue to understand and they are stealing millions

---

The issue is you sold multiple new items on a private seller account

eBay may also consider the smart watches you sold as "counterfeit" apple watches too 

Hence the ban

If you buy items to sell, then you should upgrade your account to a business account and only list genuine items to ensure you do not risk your selling account and in order to trade legally.

---

So long as they were sold as generic smart watches, and not a genuine Apple Watch, then in theory there should be no problem. It's if sellers tried to pass off generic watches as genuine Apple watches, that there are problems.

That reminds me. Somewhere I have a generic smartwatch that I won off a seaside arcade. I tried it once and realized it wasn't for me. If I sell it on eBay exactly as it is (i.e. a generic watch that pairs to a phone) is it ok to sell or will I get kicked too? We need consistency and IMO I don't think eBay is giving us said consistency.

Selling new items on a private seller account isn't a reason to be banned. And besides, it seems like the person in question provided eBay all the answers they were asking and eBay STILL banned the seller. In which case, why even bother co-operating in the first place...

EDIT: I checked the completed listing and I found this:
"been wearing my one for 3 months now and everyone has commented on how nice my Apple watch looks(I don't tell them it's not Apple)," - this is sneaky and could lead to some people believing it's Apple when it isn't. If the eBay bots looked at that listing then they could pull it for non-authentic as there are references to the Apple Watch.

[1956glyn]

Its not so much a case of hiding its often a case of protecting ones account/business which is why some make an id just for posting on the boards.

Personally i only have this one account hence why i just use it here too.

As a genuine private seller i do not need to "make a fair living" on Ebay as anything we sell is just a bonus.  All i ask is a fair price for our items....most of which are inherited.

[1956glyn]

To my knowledge its not just the brand name that the likes of Apple protect its also the design etc 

Well spotted with your edit

[myriad*seller]

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@dougbat20 wrote:

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@myriad*seller wrote:

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@petebream wrote:

It's just happened to me, first they asked for invoices as proof of ownership of property I was selling, I did that to there surprise, then they come up with proof of delivery, Ive all used there own delivery options which auto supply tracking details, now I'm banned with no reason and they owe me about £250 pounds. It's madness no dialogue to understand and they are stealing millions

---

The issue is you sold multiple new items on a private seller account

eBay may also consider the smart watches you sold as "counterfeit" apple watches too 

Hence the ban

If you buy items to sell, then you should upgrade your account to a business account and only list genuine items to ensure you do not risk your selling account and in order to trade legally.

---

So long as they were sold as generic smart watches, and not a genuine Apple Watch, then in theory there should be no problem. It's if sellers tried to pass off generic watches as genuine Apple watches, that there are problems.

That reminds me. Somewhere I have a generic smartwatch that I won off a seaside arcade. I tried it once and realized it wasn't for me. If I sell it on eBay exactly as it is (i.e. a generic watch that pairs to a phone) is it ok to sell or will I get kicked too? We need consistency and IMO I don't think eBay is giving us said consistency.

Selling new items on a private seller account isn't a reason to be banned. And besides, it seems like the person in question provided eBay all the answers they were asking and eBay STILL banned the seller. In which case, why even bother co-operating in the first place...

EDIT: I checked the completed listing and I found this:
"been wearing my one for 3 months now and everyone has commented on how nice my Apple watch looks(I don't tell them it's not Apple)," - this is sneaky and could lead to some people believing it's Apple when it isn't. If the eBay bots looked at that listing then they could pull it for non-authentic as there are references to the Apple Watch.

---

OP mentioned Apple in the description - which is a policy violation

[theelench]

I may be a bit confused here but.

@petebream  mentioned "Apple" in the description which is a policy violation and led to their being banned?

So why did ebay not stop them selling the watches?  "...they led me to believe the restrictions would be lifted... I kept sending buyers my product".

If it's the policy violation that is the cause of the problem why did ebay go through the rigmarole of, first demanding to see proof of ownership, then proof of delivery?  Just so they could put a Hold on pay-outs and then extend it as each hurdle was passed?

Only then stopping them from selling by permanently restricting the account which (from what I've read) carries an automatic Payment Hold of (another) 170 days.

We've also seen multiple complaints from other sellers that although ebay says proof of this or that 'may' release fund earlier, it rarely does without a fight and without one the seller has to wait the full 30 days to be paid.

So has ebay managed to hold this sellers cash for 30 days (proof of ownership) + 30 days (proof of delivery) + 170 days (until account is closed) ?

How many bites of the cake does ebay want?  

[dougbat20]

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@myriad*seller wrote:

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@dougbat20 wrote:

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@myriad*seller wrote:

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@petebream wrote:

It's just happened to me, first they asked for invoices as proof of ownership of property I was selling, I did that to there surprise, then they come up with proof of delivery, Ive all used there own delivery options which auto supply tracking details, now I'm banned with no reason and they owe me about £250 pounds. It's madness no dialogue to understand and they are stealing millions

---

The issue is you sold multiple new items on a private seller account

eBay may also consider the smart watches you sold as "counterfeit" apple watches too 

Hence the ban

If you buy items to sell, then you should upgrade your account to a business account and only list genuine items to ensure you do not risk your selling account and in order to trade legally.

---

So long as they were sold as generic smart watches, and not a genuine Apple Watch, then in theory there should be no problem. It's if sellers tried to pass off generic watches as genuine Apple watches, that there are problems.

That reminds me. Somewhere I have a generic smartwatch that I won off a seaside arcade. I tried it once and realized it wasn't for me. If I sell it on eBay exactly as it is (i.e. a generic watch that pairs to a phone) is it ok to sell or will I get kicked too? We need consistency and IMO I don't think eBay is giving us said consistency.

Selling new items on a private seller account isn't a reason to be banned. And besides, it seems like the person in question provided eBay all the answers they were asking and eBay STILL banned the seller. In which case, why even bother co-operating in the first place...

EDIT: I checked the completed listing and I found this:
"been wearing my one for 3 months now and everyone has commented on how nice my Apple watch looks(I don't tell them it's not Apple)," - this is sneaky and could lead to some people believing it's Apple when it isn't. If the eBay bots looked at that listing then they could pull it for non-authentic as there are references to the Apple Watch.

---

OP mentioned Apple in the description - which is a policy violation

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My thoughts exactly as it clearly isn't an Apple Watch - in which case why didn't eBay remove the listing, like what they do with various other items (e.g. Virgin routers/TV boxes, Sky Q boxes, 18650 Lithium batteries, etc)? 

If the problem is a policy violation I'd have thought the best response to delete the listing, not ask for proof of purchase and proof of delivery of all items?!