No it is not a glitch but a rule change. Private Sellers now get paid within 24 hours of the buyer's payment if they meet certain criteria - 10 or more sales with a combined total of £150 or more within the last 5 years, no more than 2 currently open requests/cases, and no more than 2 transaction defects within the last 12 months.
Criteria to receive funds faster
Private sellers with a strong sales history will receive their funds in their eBay balance typically within 24 hours of the buyer's payment, unless subject to a hold. To qualify for this payment experience, you’ll need the following:
- At least 10 completed sales with a combined total of £150 or more within the last 5 years
- We’ll only count sales that didn’t have a refund, return, chargeback, cancellation, or case
- We’ll look at all sales 5 years from the current date. For example, if it’s 6 August 2025, we’ll look at sales since 6 August 2020
- We'll add up the subtotal for each sale (item price + postage costs) to work out the combined total
- For orders using Simple Delivery, we'll only include the item price
- We won't include any additional fees or taxes that the buyer was required to pay at checkout
- No more than 2 open requests, cases, or transaction defects in the last 12 months
- An open request or case is when a buyer reports an issue with their order that hasn't been resolved yet
- We count a transaction defect when either of these things happen:
- The seller cancelled the order unexpectedly (e.g. because it was out of stock, or because they sold it to someone else)
- eBay reviewed a case and found the seller responsible
You can track your progress toward meeting these criteria in the Payments tab of My eBay or Seller Hub.. We’ll evaluate each order for 15 days after it's placed before adding it to the tracker, and we’ll remove an order if issues arise.
We'll notify you once you qualify for the new payment experience, and it will apply immediately for new orders (unless subject to a hold). Funds for orders that sold prior to qualification will continue to be paid after item delivery.
