@date80211 wrote:
Will you rephrase that, after looking again at the maths?
'There will obviously be a small number of cases when eBay sides with the byer…' is one thing.
'… its about 95/5 in favour of the buyer…' is almost exactly opposite.
Which did you mean, please?
Sorry I mean in 95% of the cases they side with the buyer, my mistake i got those 2 confused. This is based on eBay using the line we never see the product so we can't say what is true. For a seller they need to go via actionfraud, get a crime reference number or actionfraud number and then appeal, many dont.
Either way, what might 'both sides 'win and eBay eat the loss…' mean? Are you suggesting eBay often steps in to refund a buyer, without charging the vendor? If not that, what, please?
No what I'm, saying is the seller refunds the buyer then they have to fight to prove they have been defrauded, so this is not an easy clear path to follow especially if you are just a small seller with little experience.
Will you say exactly what 'an item has gone via eBay authentication, so an item that eBay has confirmed is exactly as described…' might mean, and when that decision might be applied? In your own experience, when and how do items 'go via eBay authentication…' and how does that mean eBay has confirmed the item is exactly as described?
I thought this is pretty clear but I will try and make it simple, eBay decides which items do for authentication, take for instance sneakers. eBay purchased a company called sneakercon as they discovered thousands if not hundreds of thousands of fake sneakers were being sold on their site (they still are tbh) so now you have to send to them to be authenticated. By this single move they confirm its exactly as described, brand new or used, real, the correct size, as shown in pictures blah blah, but they still allow buyers to return under INAD. So the usual line of sorry we never see the product so cant be sure is redundant here as they have seen the product and confirmed it is 100% as described.
Did you not notice, 'no returns accepted…' on your listing might well break the law, and more likely breach eBay's rules?
(That eBay should never allow anyone to state 'No returns…' is a different matter but still, eBay should never let me, you or anyone else get away with such nonsense.
(If you need help distinguishing between 'Sold as seen…' and 'No returns…' when the item has not been seen, why not say so? Do you doubt many others here will be as keen as I am to clarify that?)
No idea what this has got to do with me as this account has never sold anything, I know the difference between sold as seen and no returns, but if i ever need advice I will certainly come looking. Maybe you got me mixed up with another account?
Why would you think eBay should not use the line, '… sorry we never see the item, we just are a market place that puts a seller and buyer together…'? What do you think is wrong with that?
It is wrong when they actually see the product or they allow INAD to be returned without any pictures, you are playing into a scammers hands by doing this.
How could eBay 'doing nothing…' mean siding with the buyer… or the seller? How is 'doing nothing…' taking a side?
They take a side as they refund one without any evidence, if a judge had no evidence but words and then decided the fate then yes they would be taking sides, I 100% stand with eBay when there is evidence to prove the facts but no pictures, no conversation, no nothing and they force a seller to refund an INAD is wrong. Theres plenty of evidence online of these stories, one even on this forum last week about a known scammer who just buys electronics, takes out what they want and returns broken ones.
Like I say, will you rephrase what you Posted?
Hope that has cleared up your confusing, I'm a little confused about your part about selling and returns, but I'm guessing you had my account mixed up with another.
