Seller Central
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Policy Violation

I listed 3 items today. I put a link to YT on them all and a comment to contact me if any questions. One item came back with policy violation? I requested a phone call, the agent advised me to remove the YT link and the contact me. I did tell him I d...

User avatar by Contributor
  • 681 Views
  • 15 replies
  • 0 kudos

Simple Delivery collection from old address

I have sold an item on ebay for the first time for a long time and didn’t realise I was now under eBay's Simple Delivery. Unfortunately, it seems the collection I have arranged is from an old address as I didn’t realise your main address might not be...

Rip off Britain's AVIOS points scam

Ebay management were made to grovel on national telly last week for allowing the selling of Avios points which they agreed was against their own policy and were fake anyway. So they took the listings down. I was watching Rip off Britain on my phone i...

Screenshot_20251207_123322_Chrome.jpg

Buy Claiming Wrong Item Received

Recently sold and shipped a mobile phone. Shipping was using eBays simple delivery. Buyer received item but it isnt a mobile phone but a box of very cheap perfume (like £8 on Amazon). It is even the correct packing I sent it in. Either buyer has scam...

Incorrect return address on "simple postage" label

I have sold an item on ebay for the first time and used eBay's "simple postage" option (sic). Unfortunately, the label has an old return address on it, as eBay has a ludicrous setup of having three different places to changes addresses depending on t...

Has Custom Postage Now Gone ?

Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...

User avatar by Conversationalist
  • 11123 Views
  • 90 replies
  • 0 kudos

Resolved! Simple Delivery more expensive for letters & large letters

With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please. If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I ...

Need help with INR on some items

I post most items 2nd class RM. Postage is purchased through eBay and I’m having a lot of INR cases. I copy and paste the tracking ID from when I buy postage into the item that I’ve dispatched because eBay doesn’t do this anymore. I know it’s not tra...

Buyers in the UK cannot bid on this item!

I have just had a disturbing message from a potential buyer saying he cannot place a bid on one of my items because he is in the UK!!This is the item https://www.ebay.co.uk/itm/297823125778 I have had a look at my listing and cannot see anything obvi...

User avatar by Engager
  • 93 Views
  • 2 replies
  • 0 kudos

Combining multiple orders through GSP

Hello, looking for some guidance as I’m new to the GSP system.Just received 2 separate orders for books from 1 buyer. Can I pack and ship them together and offer the buyer a partial refund on postage, or do they have to be shipped out separately as t...

We don’t allow counterfeit items

Hi I’m very confused by this and grateful for any help/advice.I had put a free gift Dior tote bag up for auction, had it removed so sent all the proof etc in showing the order details, invoices, delivery and a couple of days later received an email s...

User avatar by Contributor
  • 158 Views
  • 6 replies
  • 1 kudos