19-01-2025 2:05 PM
When going into the active listings pages in seller hub, there used to be a block above the start of the listings which gave details like - Amount of listings, Eligible to Promote, Promoted Listings, Eligible to send Best Offer, Best offers sent and maybe a few others. There was also an ability to search your items by category or by a word / size and so forth.
This has all disappeared over the last weeks and it drives me mad when I am trying to search my items for something and have to go through all of the pages and also can't see at a glance if any of my items are promoted, or what offers have been sent. There are workarounds but it takes time and is fiddly.
I wondered if anyone else has missed it and if there is a way to get it back. I thought it might have been my browser having a wobble, but have tried a different one and still isn't there.
Any help would be very much appreciated.
20-01-2025 3:57 PM
20-01-2025 4:19 PM
Hi Marco thank you for replying. I (think) have attached the link to the screenshot of what I now see at the top of the Active Listings page, which used to have all kinds of search details. If you can give an explanation, I would appreciate it.
21-01-2025 9:43 AM
Thanks for your reply, 9150simon.
I will report this for you now, and as soon as I get further update on this, I will let you know.
Thank you,
Marco
24-01-2025 12:40 PM
Hi 9150simon, thanks for your patience on this.
I've got an update on this, and this wouldn't be a technical issue, as this is the new layout for the page in question. However, if you click on "all filters" you will still see those options that you're missing. I understand it is a bit more of clicking, but they're still there. Happy to report that you don't like this change, in case you prefer it in the old way.
Thank you,
Marco
28-01-2025 2:46 PM
Thanks for your reply Marco, sorry I have only just seen it.
I have checked and yes there is this facility to search which I had missed. It is very clunky and seems basic compared to the very simple and concise search that was there before, there also isn't the ability to search for a particular item. You used to be able to search for "black top", "blue jeans" or "Next" clothing items or sized items. This doesn't appear to be there and I really miss it as it is a pain when you are looking for a particular item.
Why do they have to keep changing things that work perfectly ok in the first place??
28-01-2025 4:40 PM
Hi 9150simon, thanks for your reply.
That's no problem, happy to clarify that for you any time. Changes always aim at improving the user experience and make things better/easier for you, but I understand you are not happy with these changes, so I will pass on your thoughts on it.
Thank you,
Marco