DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Has anyone else noticed lack of sales since the buyer protection update 4th february 2025. I used to sell quite a lot and virtually sold nothing since 4th Feb. Can anyone else relate to this and what can we do?

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Hello
Thanks for the reply , I hope some of my lost business comes to your charity.
Message 361 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Yes, a complete drop in sales since this stupid fee was introduced.

Message 362 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Not sold anything now for weeks

Message 363 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Came here just to see what's going on.  My sales have tanked for the past 2 weeks but I'm a business seller so not sure if it's related to buyer protection but something is going on for sure!

 

Dropped at least 75%

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

My phone cable has died, so I just Googled it and ended up on a private listing on eBay.

 

Was about to click buy... and then I remembered.


Off to Amazon now.

 

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Hello 
This is amazing, all of us are in the same boat,
Very strange, if we keep talking together, 

We may get some help.
Message 366 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

I wouldn’t bet on it!
Sent from my iPhone
Message 367 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

I never buy from eBay now either. Looking at my eBay sales I'm not the only one

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Message 368 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

If my experience is typical, as described here, then I am not surprised that so many are declaring a sharp downturn in sales. I am a private seller, I sold items to fund my collecting interests, so what I made on ebay I spent on ebay. My private seller income has dried-up so my spending has dried-up including spending on business sellers. It may be only coincidence but it comes on the back of a rapid series of changes ebay introduced for private sellers and I suspect ultimately it's the BPF that has discouraged sales alongside the delayed access to funds of sales that has hampered the cash flow. It seems pretty logical that a price hike (BPF) will make items less appealing to buy and hampering access to cash will mean people feeling less able to buy.

But it may be coincidence and there will be those, as always, bucking the trend. However, it seems that initially private sellers were moaning about poor sales and now we have business sellers declaring a downturn so there must be a cause somewhere? 

But don't worry - ebay won't tolerate this for long and will correct things for the benefit of themselves, which means us; our success is their success.

 

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

In sales, it hard to get a customer, even harder to keep them and turn them into a repeat buyer. If you loose them you'll never see them again.

This is true for all businesses, eBay don't seem to know this anymore. I'm guessing the guys incharge are just corporate now. Full of people that have never tried to buy and sell.

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Message 370 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

I bought stuff off here with my sales pocket money but as i have none i am not buying either.Its going to smack eblag in the face and they will go `what happened?`.

The dumb is so obvious in todays world.

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Snap my sales have died since this fee, really fed up with Ebay ☹️,  my friend was going to use ebay to sell some of her stuff shes been put off and she opened a Vinted account and within a week shes sold loads! 

Plus the problem with getting delivered against your order, everyone being told to contact customer services to get your money, have we got to keep doing this when it goes wrong, vinted give you your money if you get good feedback to save you waiting for the 2 days but Ebay not copied this bit.  Why is Ebay copying Vinted I thought Ebay were the leaders?

 

Message 372 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Not too different from before

before was dire too

Used to have flurry of sales for a month then nothing for a month so obviously eBay are controlling selling visibility etc

But I have noticed next to zero views for a very long time since the changes 

now if I get a sale it’s like hallelujah perhaps it’s changing but no 

worse than the slowest snail in the universe, well done ebay 

took most of my stuff off 

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Ok listen
We are ordinary people but all feel the same, I loved the old system it was time consuming but we did our own thing, keep posting and we will win out, thanks for the reply 
Message 374 of 502
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

yes , not happy as my sales have decreased by 89% since eBay has changed what was working well for the last 18 years I have been selling

Anybideas on what or how we as sellers can challenge this?

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

@gifttome66 

I think there could be a viable legal challenge via Trading Standards.

I'll find one of my old posts and link it here.

But the challenge is as a buyer, not seller.

Shouldn't make too much difference for most of us though.

 

https://community.ebay.co.uk/t5/Seller-Central/Buyer-protection-fee/m-p/7796178#M711519

 

Message 7

 

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Agreed, also possibly legal  recourse regarding registered business sellers and their funds  being held similar to what is happening with @bcgels 

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Oh there's loads of possible angles.

One I think I see is on business practices. When CS agents talk as much rubbish as they do, over the timescale made apparent by this forum and other areas then it becomes questionable as to whether gross incompetence, fraud or both combined are in play.

Consistent levels of misinformation.

And as transparency is a legal requirement they may well fail that.

 

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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

Hello
 I am overwhelmed by the response I have had ,
Can there be a facebook group for us ?
I am not that technical
Thank you friend
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Re: DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

I sadly enjoyed selling my stuff on Ebay as a hobby and to gain extra money to pay bills, it also helped me while I was out of work in December & January as I was made redundant before Xmas, I was really busy both those months, since starting my new job in Feb and Ebay adding this cost in Feb my sales have died, im only selling action figures that my son has and is selling for some reason and thats few and far between, normal toys are dead. So glad I got a new job! I've registered with HMRC as I was selling over but probably not now. The business options they offer wont leave me any money, I just need to stop where I am. I thought Ebay was the leaders why do they want to copy everything Vinted does and charge more than Vinted too?? Ive complained and complained to customer services they dont care.
I dont really fancy going to Vinted but my friends doing really well as I prefer a computer to type on not a phone!

Perhaps we all need to gang up and take our stuff off or go on strike lol!!.

Regards
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