14-02-2025 10:38 PM
Hi. I am a small private seller. I started selling around the late half of last year, and since then I've experienced what seems like 4 different complete overhauls of the payment system in barely over half a year. The latest one, before this change now, actually worked great for me though - the payouts and lack of fees were nice.
The new changes seem, not only greedy with the even larger arbitrary-looking fees disguised as "buyer protection", but also horribly miscalculated and made with no knowledge of how shipping in this country works.
Most of my items are small, cheap things I resell, and adding tracked delivery prices to them is impractical. I ship with just standard Royal Mail 2nd class most of the time, as well as quite often International Standard to a lot of countries you could describe as "third world."
As far as I'm aware, while it is possible for a postie to scan an item as delivered for 2nd class labels, with Royal Mail having its own questionable policies and practices, cutting employee numbers and increasing workload, this is unrealistic to expect to happen on a large scale as they are not obliged to scan untracked items even with the "Please scan upon delivery" stickers I have started attaching to orders. Same thing when I'm shipping to countries like Bangladesh or Nigeria, where Tracked shipping is 3 times more expensive than standard, and is more than the item itself.
This is a problem: with the new eBay policies saying that you get paid only after the item is marked as delivered; I couldn't find any information there on if you get paid even if it isn't, and if there is, I assume it's quite a long period and may require buyer reviews.
The problem is shipping label numbers generated on eBay get automatically added to the system as tracked services, even if they are not, so it seems the 14-day payment for untracked items rule does not apply.
I have about 10 of these orders in the mail just now, does this mean I'm just going to have to reach out to every buyer and pray in my hopes and dreams that they decide to write a positive review for me to get paid? Or am I going to have to wait ≥ a month, or contact eBay support with proof of postage?
I sell items for which eBay is really the only platform, especially for international customers, so I have no choice but to use it. If this tracked rule nonsense works as impractically as it seems to I might have to switch to generating labels off-site on Royal Mail Click&Drop which is incredibly inconvenient, or go buy a sheet of 2nd class stamps at the post office and ship old-school like that. I would really like to actually get paid for my travelling items though, and within a reasonable time.
31-05-2025 10:14 PM
I am confused with this. I do have a couple of questions..
If I ignore the simple delivery and use my own postage - royal mail large letter £1.55. I get a code on the postage label that I used to type in to show whether an item had been delivered or not. Will this not count anymore? Does it need to be a designated tracked service? If not, will I need to wait up to 14 days to get the funds, even though i will have paid for the postage label?
My other question is.. If I select Royal Mail simple delivery - will I be send an address postage label or just a QR code? I have to drive to the nearest PO, pay for the car park and the queue can be rather long and honestly it is much easier to have Royal Mail collect from my front door. If I am just given a QR code not an address label, how would I book for Royal Mail collection?
Thanks for any info.
Simple Delivery is not what I would call it.
31-05-2025 10:38 PM
01-06-2025 2:50 AM
Hi
I’ve discovered that the best thing to do is take back control. What I do is select Royal mail 48 collected , from the list when the item is sold . It’ keeps it in the system but slows you to print the label and then they come and collect it
01-06-2025 10:55 PM
"If I select Royal Mail simple delivery - will I be send an address postage label or just a QR code? "
You (should) get both. Not sure if you get them in an email or not, but you should otherwise be able to see them on the order page.
If you don't have a printer - you will need to take the QR code to the post office.
If you have a printer, print/attach the label and then book collection separately on the Royal Mail website - I think it costs 30p per packet.
You cannot currently use the Royal Mail bring a label service with the collection for Simple Delivery items.