26-05-2025 5:20 PM
I apologise in advance if I appear to be thick! I haven't listed anything on EBay for some time now and I have just tried to list a couple of things and I just cannot fathom out the postage. I used to choose to send by Royal Mail and it was usually a small parcel under 2kg and I put my charge of £3.80 for postage and packing. Ebay charged me something like £3.50 so I covered my costs. Now I can't see the same choice of postage rates and when I re-looked at my listing it says postage charge £2.82 - I know that won't cover it so if I do sell and print off the label then it won't be right! What am I doing wrong?
Solved! Go to Solution.
26-05-2025 5:24 PM
26-05-2025 5:24 PM
26-05-2025 5:51 PM
The introduction of SImple Delivery is causing quite a lot of confusion... for those who have not done any selling recently, it will be even more confusing.
You may still be able to select your own postage - not all listings have been 'switched over' to Simple Delivery yet - but if you are starting new listings, it might not be possible to choose Custom postage.
Do you have the link 'Switch to advanced options', underneath the 'Postage set-up' box?
26-05-2025 6:42 PM
'I used to choose to send by Royal Mail and it was usually a small parcel under 2kg and I put my charge of £3.80 for postage and packing.'
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The Simple Delivery amount ebay are using just covers the postage by the way...... if you want to charge anything for the packaging part of 'P+P' , you'll have to add it to the price of the item.
26-05-2025 8:24 PM
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575
Simple delivery costs are different to costs you would pay Royal Mail or Evri for the same package.
01-06-2025 2:58 PM
i have the same issue. I don't understand either
01-06-2025 5:04 PM
Which bit? If ebay give you a postage label and you item isn't restricted and not over size and weight limits you can use it. You (as a seller) don't get to choose the services or prices.