Cant Refund Buyer with Processing Funds What the Hell is Going ON

[bigshu1]

As above

I need to cancel a sale as there was a error in the listing 

Ive gone to cancel the sale but it wont let me refund with there funds its asking me to pay with my bank card saying No funds available but they just paid 

What the hell is going one why cant i just refund them with there funds why should i use my money to refund them

Ive had enough this is the final straw

[andha-21]

Because it's not your money until eBay give it to you.

Until then it's theirs. I mean they organised the pricing, the photos, the stock was theirs, the customer was theirs.

What exactly did you do?

[tressygirl]

Those are the current rules that is,  if the money is not in your Available section of your Payment Summary the back up source you registered with eBay for refunds is used,  which is usually your bank account.

Once refunded and case close,  the funds on hold from the sale, are released to you.

Once Buyers Fee Protection  is fully rolled out,  there are  mentions of  this coming at the end of the month have been made,  then pending funds will be allowed to be used for refunds.

@bigshu1 

[bigshu1]

OK Many Thanks