Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?

[jfp0001]

I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?

The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our bank accounts. . If there is, it is well hidden. i have spent over 2 hours trying every screen I can find and there is ABSOLUTELY NO WITHDRAW OPTION.  This suggests to me that Ebay are deliberately witholding funds.  Why ?

[theelench]

Surely they do.

[chaza87]

I had to change my browser to Microsoft Edge and all works fine

[somethingreallyobscure]

Oh me too: i ended up in tears over this; i thought it was just me as i am old and female and blonde, but i went round and round in circles till i could have screamed. i have been selling the family silver to raise funds and the first one went really well, and i got my dosh. Then i made two more sales and i now have £129 just sitting there, it's just not fair!!! i despair. can anyone help? i have lost faith in Ebay and that's a shame. Using the 'help bot' was worse than useless. When i said, ' how do i withdraw my balance' it just asked me to explain what i meant.

[sfoss_56]

HiI can't exactly remember now! But I think I hadn't scrolled down enough (or up). It was easy after that and I got my money with no problem. I've just sold another item so when the money comes in I'll check what I do and reply to you again.

[hollyh321]

Have you tried this, from the previous page?

”After putting in amount you want to withdraw, (you do need to put an amount in, which triggers the bottom withdraw to go blue rather than grey), do you scroll right to the very bottom, that's where the withdraw sign is, past all ebays gumph.”

it can often be hidden, just out of view.

[cobwebcottage]

If you are on a laptop, go to the top right of the page and click on the 3 dots. This will open new tabs and also let you change the zoom. Zoom down to 80% and then you will see the end of the box where the withdraw button is.

[sfoss_56]

Thanks so much

[sfoss_56]

Thanks very much