Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

I have tried to contact eBay without success to get history of selling and fees from 2017-2023 as requested by HMRC this is turning into a nightmare it’s frustrating that I can’t find help from ebay

Message 1 of 14
See Most Recent
13 REPLIES 13

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

Have you received a letter from HMRC?

Message 2 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

Yes they sent letter asking for information of invoices and sales

Message 3 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

I'm probably not going to be much help as I am on a tablet right now. You probably need a desktop. But it is possible to download a report of all transactions. If i recall correctly, i think from "payments" ," reports" .  Let me know if you don't find it and later i will be able to look on the desktop. 

Message 4 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

I will try on my laptop but as I understand only past 2 years information is available but I need from 2017-2023 as requested by HMRC 

Message 5 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

You can access sales info going back to Jan 2020.

 

Go to Seller Hub, then, under the Payments tab select Reports:

 

Screenshot 2025-04-08 at 13.05.02.png

 

You'll then end up here and can select the transaction type (Orders if you want to view sales), and you'll need to tab back to Jan 2020 in the start date menu:

 

Screenshot 2025-04-08 at 13.06.36.png

 

Message 6 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

Probably no good to you, but did you use Paypal in the earlier years? I don't use it anymore but vaguely remember they had quite a lot of reporting facilities.

Message 7 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

I know of a few "private sellers" who have received HMRC letters, this will be a common question on these pages.

Message 8 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC


@0191*wales wrote:

I have tried to contact eBay without success to get history of selling and fees from 2017-2023 as requested by HMRC


Is this (PDF file) the same letter you have received?

Give me ambiguity or give me something else.
Message 9 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

@*vyolla* Is the reports function only for business registered users as I don't have that option when I click on 'payments'.  Cheers.

Message 10 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC


@wintersdawn1 wrote:

@*vyolla* Is the reports function only for business registered users as I don't have that option when I click on 'payments'.  Cheers.


No, that was a private account I copied those images from, private and business sellers can run reports. 

 

Can you screenshot what you can see when you click on the Payments tab?

Message 11 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

Thanks for replying, I just realised I probably wasn't using the seller hub but was in my seller account/dashboard.

 

I did a search for seller hub in google and found the link to it, never been there before, so I can run the reports now.

 

Thanks again.

Message 12 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

Glad you found it.

Message 13 of 14
See Most Recent

Can anyone advise how I can gain access to my account activity from 2017-2023 from eBay forHMRC

Sounds quite scary doesn't it, but if all you do is sell unwanted possessions then you have nothing to worry about

Message 14 of 14
See Most Recent
Got selling related questions? Start here: