Buyers receiving empty boxes? New Scam?

So these are all simple delivery parcels however I have had 3 people saying that the parcel is empty. 

 

Because it's simple delivery it is dealt with by eBay but is this a new scam exploiting simple delivery?

 

And at what point will this possibly impact my selling account?

Message 1 of 25
See Most Recent
24 REPLIES 24

Re: Buyers receiving empty boxes? New Scam?

earlier posts says books are £30 - 50 so of course they are worth scamming!  We are not talking £3 here.

Message 21 of 25
See Most Recent

Re: Buyers receiving empty boxes? New Scam?

**UPDATE** So the case for damaged parcel was closed by eBay in my favour no refund for buyer. As you can imagine the buyer was not happy and then opened a NAD case and requested a return. He asked eBay to step in as I said he had nothing to return. 

 

eBay result he was refunded fully by eBay and I have no strike on my account.

 

Both me and buyer are confused about what has gone on.

Message 22 of 25
See Most Recent

Re: Buyers receiving empty boxes? New Scam?

It had to be someone who knew what book was inside so the obvious culprit is the buyer.

Message 23 of 25
See Most Recent

Re: Buyers receiving empty boxes? New Scam?


@whychangeit wrote:

**UPDATE** So the case for damaged parcel was closed by eBay in my favour no refund for buyer. As you can imagine the buyer was not happy and then opened a NAD case and requested a return. He asked eBay to step in as I said he had nothing to return. 

 

eBay result he was refunded fully by eBay and I have no strike on my account.

 

Both me and buyer are confused about what has gone on.


That doesn’t quite make sense.  Did they originally open an 'Item not received' claim rather than 'Arrived damaged'?   If they opened an 'Arrived damaged' return request originally then it wouldn't have been possible for them to open another return request for 'Item not as described'.  

Message 24 of 25
See Most Recent

Re: Buyers receiving empty boxes? New Scam?

That was my thoughts but here we are. That is the reason for this thread.

Message 25 of 25
See Most Recent