Buyer suspended and Ebay cancelled order

Received a message saying order has been cancelled due to suspension of buyer.  Item is marked as dispatched with tracking but luckily I managed to cancel the parcel collection.  Payment is still showing as pending.  Will Ebay eventually refund the buyer automatically?   Also how do I relist the item?  every link I try says page not found, even 'sell similar' doesn't work.

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Buyer suspended and Ebay cancelled order

Hi theregoesatenner, thanks for your post.

 

If the transaction was cancelled due to a suspension, then no further actions are needed from your end, as we take care of everything for you, so don't worry about it. However, the transaction might not show as cancelled depending at what stage the issue came up, so you might need to start your listing again rather than relisting.

 

Thank you,

Marco 


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