I have had an issue with a buyer being unable to pay as they say I do not post to Channel Islands. I have not excluded CI from the domestic postage locations that I send to. I sought help yesterday and was told that I have excluded Guernsey and Jersey. I only use Royal Mail so it is not a courier issue as RM treat these islands as domestic mail.
This is the first time I have needed to post to CI since SD was made mandatory for private sellers. I have tried cancelling initial listing and re-posting in case there was a glitch. I suspect I have lost this buyer but am looking to resolve for any future potential buyers.
