Buyer arranging own courier

[neil_down_southish]

I am selling an item for local collection only. The potential buyer wants to arrange their own courier - should I ask for the buyer to provide the "collection code" before i hand over the item to the courier? Otherwise I may never see them, the item or my money ever again!

[papso22 · Accepted solution]

Yes, you need that collection code.

Be aware that the buyer loses ebay protection from the money back guarantee when they use a courier for a collection item. 

[neil_down_southish]

Thanks, I will ask for the code the day before the courier is due. 

[neil_down_southish]

Ebay's other suggestion was to wait 14 days then the funds would be automatically released ... surely not if the buyer denied collecting it!?!?

[j.p.greenwood]

If I was you.....

I would also ask for the buyer to send you through the contact info for the courier, so you can 'confirm those details with them a time of collection', that way there can't be a dispute later about whether a courier or the buyer in person did the collection.

[hail.caesar]

I would also input the collection code to make sure it is valid (at the time of collection and before the courier departs with the goods).