Bank detail verification

[capnj_99]

Hi all,

I've just started selling and I've got money i would like to withdraw...but I can't because ebay have been verifying my bank details for over a week. I've talked to customer service who just said to wait..but I have a few concerns:

1) I've only recieved one micro transaction not two

2) they couldn't give me ant idea as to when this process would finish, outside of stating up to a week. 

Has anyone else had a similar problem, and does anyone have a handy way of resolving it? All ideas very much appreciated 😊

[marco@ebay]

Hi capnj_99, thanks for your question.

Normally, it takes up to 5 business days for micro deposits to hit your bank account, if it's been more than a week and you've only received 1 one of them, you'd need to contact us here, so we can take a further look for you.

In the meantime, I'd recommend checking your bank statements to make sure the 2nd one is not there somewhere else, that happened to me once on a different platform, the 2nd microdeposit was 2 weeks back, not sure really how banks sort these incomes sometimes. 😅

Thank you,

Marco

[capnj_99]

Hi Marco,

Thanks for the response. I have now had the second deposit, but I still have the same message and issue. The verification still seems to be continuing, now both deposits are done do you know how long it will be?

I believe I am well over a week now which is what it states in the message on my account.

Many Thanks,

Adam