05-07-2025 9:28 AM - edited 05-07-2025 9:30 AM
Today at 09.00 every thread on P.1 of the SC board was a complaint about Straightjacket Delivery. (OK there were a couple about selling restrictions, both from the same author)
I think this continuing anger and the increasing number of private sellers coming here to vent it shows that the "loud but tiny minority" theory is becoming less tenable with every day that passes and by now ebay should be thinking about reversing its roll out.
Hopefully most, if not all, of those coming here to complain will have reduced, if not deleted all their listings and stopped buying to make it clear to ebay that taking control of seller's delivery options is not acceptable (even if it worked properly) and private sellers want 'Simple' Delivery REMOVED from ebay.uk
07-07-2025 11:42 AM
how many local couriers have electric vans????
07-07-2025 11:50 AM
an old expression comes to mind in regard to that comment 'there are none so blind that will not see' (might not have got that word perfect but it is close enough. I am against SD simply because i want to be in charge of how and when i post my items, i do not want E Bay dictating it. It is their site so they can do what they want but does not mean i have to put up with it. My last 4 items end in less than 9 hours now and that will be it. I could go with the BPF and the wait for payments whether i liked them or not but i will not be told how to post. However there are others on here that are so blindly dogmatic in their defence of e bay that it almost makes you wonder if they are paid to be. (no @vinylscot i am not talking about you)
07-07-2025 11:54 AM
but the question should be why are the new people who have just been switched over still experiencing the same problems that have been around for months now? Are e bay completely incapable of sorting the mess they have made out or will it cost them too much money so don't care?
07-07-2025 11:55 AM
According to the generic press release statement…’more’
As press release statements go, that bang average for actual information
07-07-2025 11:59 AM
@kath3735_wxmjn wrote:how many local couriers have electric vans????
That is a question that needs to be directed to the carriers.
At our address I have spotted two in the last week but then I rarely see the carriers nor do I take any particular notice of the vehicle they are driving - perhaps you could spend your time noting all of the delivery vehicles in your area logging the make model and age and perhaps engage each driver asking each what plans they or their company have for converting to electric vehicles.
You could then come back with some sensible and useful information rather than directing questions in the wrong direction
07-07-2025 12:37 PM
The answer to your question is pretty obvious, and I'm sure you know it yourself.
Any new system will experience issues while bedding in. People don't like change, and many simply don't bother to find out what's changed, and what they need to do differently.
This is human nature. People miss their trains when the timetables change, because they didn't know - they then complain, instead of finding out what's changed. I could give you far more examples, but I'm sure you get the point.
The huge majority of posts about SD are just the same old problems cropping up again and again, and many of them are really only issues with users failing to keep up to date with developments, or simply misunderstanding something. I have said many times that eBay's communication around this has been hopeless, and this is just one of the effects of that.
07-07-2025 12:53 PM
I do actually agree with some of your points however my question really was why, when these problems were shown to exist way back in march/april time, has it taken so long to sort them out. One of the points is that if these are new sellers then they would not be aware of any changes and would be learning from the beginning so why would they come on here moaning about it. I am struggling a bit at the moment with the other e site because i was rushing to get all my items on instead of making sure i knew all the ins and outs first (also did that when i joined here) but i have not gone on to the forum complaining about the set up. I have asked for a couple of bits of advice there but that is all (wish i had known about this forum all those years ago, would have saved a lot of time!)
07-07-2025 12:55 PM
you were the one who quoted from the e bay/evri spiel about them saving the planet with their electric vans! Also i would not be able to ask our local courier or check on his van as he will not deliver here as it is off the main road. Something that we are not the only ones to suffer because of in the area and evri do nothing!
07-07-2025 1:24 PM
VERY few of the complaints about SD have come from new sellers (although they probably wouldn't be aware of the forums anyway). They will probably be coping better, as they will need to find out what to do, as they haven't done it before. Similar to you on eBid, the majority will work it out for themselves, and won't encounter problems. SD certainly isn't "simple", but neither is it particularly complicated, particularly if it's all you have known.
It's the long standing but more occasional users who have been blindsided by the badly publicised changes who are raising most of the noise, which can mostly be summarised by "why is it different?". Few are raising genuine issues (some are, but most aren't).
10-07-2025 11:02 PM
@vinylscot wrote:To be fair, having read your recent input into this thread, I wouldn't expect anything else from you.
Your views are thoroughly entrenched, and you have little or no intention of allowing them to be changed. You may be experiencing the "declines" you claim, but I think that you, like so many others, are exaggerating these for effect.
You're becoming, even in the progress of this thread, far closer to the "contrarians" than you are to those concerned individuals who actually want to see this improve.
I'll reiterate, there is still a way to go, but you would need to be wilfully obtuse not to acknowledge that the frequency of "new" problems is far lower than before. There will always be spikes, as a new tranche of sellers find their items switched over to a system they know nothing about, but they tend to be the same old thing, over and over again; people are not bringing up new issues. Much improvement is still needed, but I maintain that it is slowly getting better.
No need for the borderline insulting tone.
I am simply telling it as I see it, and I see no evidence whatsoever that the problems are decreasing at all. I think if anyone is being obtuse, it is those who keep trying to pretend that everything is improving when it clearly isn't to anyone who is actually taking the trouble to read and understand the problems being posted, both here and on other forums.
10-07-2025 11:16 PM
@vinylscot wrote:Any new system will experience issues while bedding in.
Whilst this is undoubtedly true, the level of very major problems that have been associated with SD are quite frankly unnacceptable and many of them should never have occured in the first place if ebay had set the system up properly to start with and made sure that all those involved are properly informed and as far as Royal Mail and Post Office Ltd go - fully notified and trained to deal with the differing size/weight categories for SD compared with standard RM rates - there still seem to be Post Offices who are rejecting ebay labels for underpayment because they say they have had no notification of the arrangements for SD. Whilst some are very likely due to the sender having incorrectly entered the weight or size on the ebay listing, I can't believe that would account for more than a few.
After four months I would have expected any half competent organisation to have sorted out the teething troubles and have everything running fairly smoothly by now. This is very clearly not the case.
11-07-2025 1:01 AM
Major problems ?
I can't see any major problems - a few disgruntled sellers maybe -
Let's see - established sellers who dislike a buyer choosing the speed of service for delivery at a uniform price paid by the buyer
ebay giving protection to both buyer and seller for items lost or damaged in transit which results in a seller keeping the sale proceeds rather than refunding and claiming it back
ebay taking responsibility for dimensions and weight of packages waiving excess charges
ebay stopping sellers banking the buyer's money before delivery to reduce fraud
ebay incentivising sellers to send tracked and to post quickly
Are these the major problems you are talking about ?
You even mention the post office - Have you complained directly to the Post office for their failings or just ebay ? This is a Post Office problem but you blame ebay ! On one hand you want ebay to do everything for you on the other you complain they are doing too much !
11-07-2025 8:05 AM
There are undoubtedly still problems which need ironed out, many caused (or at least not helped) by eBay's shocking, limited, and inconsistent communication and implementation of this pretty major change.
However, I maintain that things are improving. A quick look through these boards will show you that, firstly, the number of complaints concerning SD has dropped considerably from its earlier high; and secondly, if you actually read these comments, over a third of them are actually complaints about problems with workarounds, many from people who have simply refused to ever use SD. They're whining that they can't get around the rules.
If the workarounds aren't working, that suggests the policy is becoming more secure, and therefore working better, and less open to abuse.
You mention PO's still refusing parcels, down to being unaware of SD's arrangements. This is almost entirely a PO problem (lack of training / communication), and, from the number of posts here, it now seems to be incredibly rare. If the problem is caused by a seller giving eBay wrong information, that's the seller's fault, and is really similar to a seller using a wrongly weighted label in pre-SD days. It happens.
Your most recent posts are still OTT diatribes, with little grounding in reality. SD is not yet in an acceptable state, and it should be, so I agree with you there, but there are a small coterie of individuals who will never accept it, even if it proves to be a roaring success, once bedded in. And that is just plainly illogical.
11-07-2025 4:35 PM
11-07-2025 4:44 PM
13-07-2025 10:13 PM
@vinylscot wrote:but there are a small coterie of individuals who will never accept it, even if it proves to be a roaring success, once bedded in. And that is just plainly illogical.
As SD is being run by Packlink, who had been running the ebay integrated postage for several years, and there have always been a steady flow of people with issues with that service I don't hold out a great deal of hope that they are going to run SD with any better level of success.
As for blaming the Post Office for lack of training - it is ebay who have set up this system, it is up to them and Royal Mail to ensure that their agents (ie. Post Office Ltd) are communicating the changes and carrying out any training necessary.
If you think things are improving, I think you are seeing through rose-tinted glasses. I am not seeing it, either on these boards or elsewhere.
My posts have been nothing anywhere near "OTT diatribes". I may consider composing an OTT diatribe so that you can see what one actually looks like!
Your main thrust of argument seems to be to shout down anyone who doesn't see things the same way as you, and treat them to an insulting tone in your response.
13-07-2025 10:23 PM - edited 13-07-2025 10:25 PM
Oh
i thougt I had read packlink and simple delivery aren’t connected
then I googled it
but so far I haven’t read any posts about being charged for wrong size or weight when it isn’t true as packlink is wont to do when it shouldn’t
13-07-2025 11:44 PM
@fotherbale wroteAs SD is being run by Packlink, who had been running the ebay integrated postage for several years, and there have always been a steady flow of people with issues with that service I don't hold out a great deal of hope that they are going to run SD with any better level of success.
Simple Delivery is not being run by Packlink. They were only involved with the pilot stage and no longer have any involvement.
13-07-2025 11:46 PM - edited 13-07-2025 11:47 PM
Then maybe Tom *bleep* or Harry in admin can remove the link in their help pages
eta the bleep is a name d I c k as in Richard nickname 🙄
13-07-2025 11:48 PM - edited 13-07-2025 11:49 PM
@edwardian-dreams wrote:Oh
i thougt I had read packlink and simple delivery aren’t connected
then I googled it
They are no longer connected.
Those terms and conditions only applied to the original pilot stage and were last updated in July 2024.