06-01-2024 8:23 PM
Hiya guys, sold a classic toy, a 40 year old MB Games bigfoot monster truck, buyer gave it to his grand childen at christmas to play with, they broke it. now he wants a refund. ebay said hes entitled, under seller guarantee.
buyer is known to be an evasisve and bad seller
07-01-2024 12:36 PM
You need to upgrade to a business account.
A Business seller is someone who buys or makes and item to sell on. They need to be registered as a business to meet the requirements of UK law. They need to declare income to HMRC (eBay will be providing HMRC with your details anyway even if you masquerade as a private seller so it's vital to keep correct accounts for your tax return). You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.
To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.
https://accountsettings.ebay.co.uk/profile
This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're legally compliant.
07-01-2024 9:06 PM
" A new plastic toy should be fit for purpose (children's play)"
Older toys can have hazardous materials in them.
Like leaded paint etc
So kids should not be playing with a 40 year old item.