I recently sold an item through eBay. The buyer paid and I got the item ready to post. Before I could purchase the prepaid postage label, the buyer emailed saying they were local, asking if they could collect the item as it was needed urgently. I agreed and the next morning the buyer called at mine and collected.
The buyer was happy, I was happy, no issues. Obviously now eBay is requesting that I print a postage label and send it so that there’s a valid delivery. I have received a dispatch overdue note. Will eBay refund the money back to the buyer at some point? Is there a way I can inform eBay the item was collected?