I’ve been charged £2.94 to send an item that’s only worth £4. Normally, I’d send something like this as a large letter for £1.55. Why is this more expensive “Simple Delivery” option even necessary?
It’s really frustrating. I don’t care whether it’s tracked or not—as long as the buyer receives it, that’s all that matters to me. The item is literally just an AirPods Pro case.
eBay automatically deducted the £2.94 from my balance, but when I check the “Postage Labels” tab, there’s no label available.
I’m honestly not a fan of this “Simple Delivery” system at all. We shouldn’t be forced to use tracked postage for cheap, low-risk items. That’s exactly why Royal Mail offers 1st and 2nd Class options without tracking or signatures. This whole setup feels unnecessary and has turned a simple task into a frustrating one.
To make things worse, I can’t even mark the order as dispatched—check the screenshots I’ve attached. Since I’m not using the provided label, it seems to lock that option, which might delay the payment even further—even if the buyer already receives the item. How does that make sense?
If I choose not to use the label eBay issued, will they refund me automatically? I plan to send this as a standard large letter regardless. Can anyone advise what to do here?
