Hi randomsales2000, thanks for your post.
If they didn't go to your place at the scheduled time, they might try again the following day. Otherwise, I believe you might have the option to rebook collection from Royal Mail's website.
Thank you,
Marco
I am currently away on my sabbatical, and will return in July. Please expect a delay in my replyDid you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.