22-06-2025 12:17 PM
Hi, I have an item for sale which a customer in Malta wants to buy......no problem, as it's listed with Ebay's Global shipping programme, and Malta is one of the countries listed. However, when she clicks to buy it, it says that the seller doesn't post to Malta........
Help please.
TIA.
22-06-2025 12:38 PM - edited 22-06-2025 12:38 PM
Are you open to shipping internationally yourself? If you are just work out the cost on Royal Mail’s site (or the courier you want to use) and edit the listing to give the option. Personally I’d add a bit onto the cost of postage, it is more time consuming to fill out the customs forms etc and carries a bit more risk as you don’t have the protection of GSP.
22-06-2025 12:52 PM
* double check your settings first as this is what I’m seeing.
Surely it should either say you post worldwide or individually list the countries, not just show the UK.
23-06-2025 3:20 PM
Hi redpal151, thanks for your post.
If this is still happening to you, could you please confirm the item number of the item that your buyer is trying to purchase, so I can take a closer look for you?
Thank you,
Marco
23-06-2025 4:26 PM
I only post to the UK - here is what I see ( I will not do international post), if it is not excluded it must be included by inference ( I know that Australia is missing for some reason!):