Not recieving Collect Plus code for pick up. Is there a glitch ?

[vim_leics]

Twice now i havent received the email to say my package is ready for pick up from my designated store. I only noticed when i checked the tracking number on Royal Mails website.

On one package the eCP code wasnt printed on the delivery address and the other it was. Both didnt send me a collection code email.

Anyone had this problem ?

[tressygirl]

Yes others have had missing codes and for this you nneed to ccontact eBay Customer Services.

To Contact Customer Services it's a Live Chat, or you can select to speak and request a Call Back. Click on this link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On the left sidebar you can see Have us Call you or Chat with Our Automated Assistant.

On weekdays lines open between 8 a.m. and 10 .m.

On weekends they open between 9 a.m. and 6 p.m.

@vim_leics 

[vim_leics]

Do you know if collection centres reject the delivery if theres no eCP code on the address label ?

[papso22]

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@vim_leics wrote:

Do you know if collection centres reject the delivery if theres no eCP code on the address label ?

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They usually do.