Issue With Royal Mail 48H Tracked Service

sent order on the 28th FEB on RM48H Tracked - Check States

Fri 28 Feb 9:47am Accepted at Parcelshop and Only Picked Up Wed 5 Mar 12:00am Item Received
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Issue With Royal Mail 48H Tracked Service

My sister in law had a similar problem ,so she went to the parcel shop again only to find they were piled with parcels and the lady in there told her that they hadn't had time to sort them so it could be down to the parcel shop and not the Royal mail .Even in our post office we see members of staff pick up a parcel and say "I will deal with that tomorrow ,so  when people are paying for quick delivery ,it isn't always down to the couriers . 

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