How to sell a poster as no such “simple” delivery option exists

[cmtr29]

Evri allows parcel “tubes” which they request are triangular to be posted up to 120cm, and Royal Mail also allow tubes to be posted upto 90cm. 

However, eBay’s so called “simple” delivery service only allows buyers to select from either company upto 61cm. 

Can anyone advise, can you now no longer sell a poster on eBay? 

[w79805 · Accepted solution]

From reading this forum this is what i believe you can do.

add the postage cost onto the item so that you're paying for delivery.

Ignore the simple delivery label.

Buy your postage elsewhere.

Within 14 days of the simple delivery label being created, request a refund: https://www.ebay.co.uk/claims/simple-delivery/refund/seller

I'm not sure if it lets you replace the simple delivery tracking number but I think you get the money 14 days after the order date without a delivery confirmation.

[brainuk]

You can get a different label and update the new tracking details. You can also request a refund for the unused label immediately and eBay will refund in "up to" 14 days.

[cmtr29]

Good evening everyone, 

So I have posted the item with Evri which I paid for myself, but does anyone know how I change it so I can mark as dispatched? 

I haven’t generated the label yet from the eBay service, do I need to do this first?

[brainuk]

Generate the label but do NOT use it. This allows you to cancel the label and request a refund from eBay. You can, once you have generated the label, go to the View Order page and add your own tracking.