There is nothing you can do to get the money before you post the item so if you can't do that you will have to cancel the transaction. Let buyer know what's happening then click on the dropdown menu arrow alongside the item on your orders page and select Cancel order. The refund will be issued in the process.
There is nothing you can do to get the money before you post the item so if you can't do that you will have to cancel the transaction. Let buyer know what's happening then click on the dropdown menu arrow alongside the item on your orders page and select Cancel order. The refund will be issued in the process.