Hi Everyone I've had a parcel go Missing At Evir's Main sorting Hub. my parcel that i sent though Ebays Simple delivery with tracking shows its been stuck there for weeks. i have been in contact with the buyer and informing him about whats going on. So last week i told him to open a dispute saying item not received. So i could refund him (Ebay have the payment on hold btw) Now with the case open i cant refund him because its saying ebay is taking care of everything because i used simple delivery. Does anyone know how long the process takes and also i have been in contact with Evri and they are saying its ebays fault because they are the main carries because i used simple delivery Even though parcel was lost in there Warehouse Hub.
Thanks everyone
