Ebay postage services not showing what size parcel they are for.

In the list of ebay postage services the four RM tracked 48 services shown below don't show what size parcel they are for. 

 

Untitled-1.jpg

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Ebay postage services not showing what size parcel they are for.

Hi subminman, thanks for your post.

 

If you try clearing the caches and cookies of your browser, that should work for you, if it doesn't, please let me know and I will be happy to take a further look for you.

 

Thank you,

Marco


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Ebay postage services not showing what size parcel they are for.

Thanks for the reply

Sorry clearing Cookies and Casch makes no difference, even accessing the page through a browser that has never been used to access ebay gives the same result (see below). The fault appears to be in your table of services.  Screen shot below is from Edge that I never use, and I did clear out Chrome before retrying with the same result.  

Thanks . 

Untitled-2.jpg

 

 

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Ebay postage services not showing what size parcel they are for.

You input the size/weight before that list comes up, either by selecting one of the pre-set buttons, or, as I prefer, putting in your own weight/size, then you will just be shown the correct labels for that weight.

 

 

Postage label 1.jpg

or if you have entered size and weight manually:

 

Postage label 2.jpg

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Ebay postage services not showing what size parcel they are for.

Thanks

Ok I can now see that the price of tracked 48 changes if you switch to say a medium parcel but the description doesn't.  

I do wish they would also include Tracked 48 "signed for" as well in the list of services.  

Thanks

PS and not keep logging me out of ebay when I reply to a message so I have to type it in again (just happened again....)

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Ebay postage services not showing what size parcel they are for.

Hi subminman,

 

I've just got an update on this, and when you select the circle it shows you the max weight, please see screenshot below. However, I will pass this on as feedback to see if there is anything that could be done to make it easier to display in the future.

 

Thank you,

Marco


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Ebay postage services not showing what size parcel they are for.

fargvs
Experienced Mentor

Check out  Seajay's Home  for an excellent Royal Mail  postage calculator giving cost /sizes/weights allowed for Domestic and International Postages.

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