Delivery

[strongerthaneva]

Hi, iv posted an item manually as I couldn't print it off as it said' address needs editing.

I checked with buyer and it was correct so I posted my self and paid for it.

Now its just says pending for delivery and no way of adding tracking or dispatch. 

Any help would be appreciated thanks.

[tressygirl]

You can manually add the tracking this way:

• Go to "Orders Paid & Dispatched"
• Click on "View order details"
• Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
• Click on the "Add tracking" option
• A box will come up with the current tracking number . Delete that and replace it with your tracking.

You may need a laptop / PC and use Chrome, that seems to work well with eBay.

If a Simple Delivery label was purchased but not used it can be refunded:

• If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

• If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.  Also ensure you add the replacement tracking number of the service used, and it shows delivery.

@strongerthaneva