Payments

Getting paid

Here we go again with this - it's utterly exasperating! I sold an item and elected NOT to use this new ENFORCED postal system within ebay. The item is marked as Dispatched and has been acknowledged as received by the buyer. The buyer has also left co...

How to personalise the invoice

Now that Ebay sends the invoice automatically with Simple Delivery, how can I personalise it and save it as default? I don't want it printing my name and address and the message such as "I hope you really like this item". I noticed on one invoice rec...

Resolved! Payout date

helloI am wondering where I can find the 'payout' date that should happen after selling an item. Certainly the 'Swift' payment option should be in effect hopefully!

Payments on hold

My sellers payment is on hold until I confirm two micro payments have been made to my nominated account. However I can't see any payments in my account?

Bank Account

Hello I need to change the bank account attached to my account! How can I do this quickly? regards John

Getting payment for items delivered

I am an experienced seller but these new eBay rules have me flummoxed. I have sold some speakers, the buyer made me an offer proviso being that I paid the P&P which was advertised as £50 for the buyer to pay. However despite this eBay took the £50 of...

Refunding a Refund

My ebay order was posted and was either, lost by Evri, found in three weeks and delivered or just took three weeks for Evri to deliver. In the meantime, the estimated delivery time had long gone and the seller issued a refund. Now I have my order and...

Best Offer not deducting coupon offers?

I purchased an item yesterday through the "Best Offer" option and I applied a coupon for £5 off when I made my offer which was accepted by the seller. The payment was automatically taken from my account. However, the coupon reduction price was not de...

NO PAYMENT FOR 15 DAYS AFTER ARANGING MY OWN POSTAL SERVICE

I found tha postal service via Ebay a bit hit and miss with having to take parcels some 7 miles as not picked up.I mademy own arrangements but find although the customers delivery code wasapplied they still will not pay out for 15 days. Is this legal...

Payment on hold for 5 weeks

Hi fellow eBay sellers! I'm reaching out for advice. My payments have been on hold for over 5 weeks, impacting my cash flow. I've used my own funds to restock products, and the delay is affecting my business. Despite multiple attempts to contact eBay...

Dispute

I'm been harassed by a Moorcroft. Ref 008312037145.This is for an item a seller canceled but ebay took, want commission on a sale that didn't take place. I find this action appalling and is now affecting my metal health. How can I be charged for some...

Balance not showing

I sold an item that was confirmed delivered tracked 48 two calendar days ago. On the transaction report it states funds are in my balance but they are not. Tried automated customer service but didn't get far as they kept repeating the new policy. Can...