Sent wrong items and buyer returned them

[jufuj]

I sent the wrong item to the buyer and she sent it back and I sent the correct ones. I am now being requested through the returns feature to refund the buyer. I dont know how to proceed. TIA

[**peaseblossom**]

Ask the buyer to close the return at her end.

[marco@ebay]

Hi jufuj, thanks for your post.

If you confirm the item number for the transaction in question, I can review that for you now to see what's the best thing to do for you at this stage.

Thank you,

Marco

[jufuj]

Thank you, the buyer closed the return and I sent the correct items.  No refund necessary. I think ebay is still holdng my payment.

[nigel_paul_wright7557]

You should have got the buyer to buy again on ebay so you got paid.

[arkwebus]

Hopefully the suggestions here will deal with everything. 

The commonsense idea may not work! 

The "correct" method is that buyer opens a Not As Described case - you send a label - they return -  you refund.   The buyer buys again and pays again [as indicated by @nigel_paul_wright7557 

@jufuj