PAYMENTS - THIS RIDUCULOUS NEW SYSTEM

[stevesoller]

i HAVE  USED  EBAY  FOR  AROUND  30  YEARS around  20 years  with my current  details  and  previously in the  early  days  around  10  years  with  different sign in name  which incorporated a house  name  from  which we  moved!

Anyway as  from  now  I have  ceased  to  use  Ebay  as  I do not  agree  with  the  NEW!! payment  system

Nothing  leaves  my premises  until  it  is  paid  for,  thats  a similar  system  that  the  retail trade  uses  isnt  it??

One  does not  enter  a shop and  select what they wish to  purchase,  tell the  shopkeaper  I will send  you  the  payment in  a  few days  time  and  leave  with  the  goods.

I have  spoken to other eBay users  I know all of  whom  are totally against  this  system and  will not  be  selling!

EBAY  you need  to  wake  up  quickly  and  sort  out  this  matter!

[zimzimzimmer]

I agree similar situation using eBay for decades. This is the last straw. I’ve had items delivered and they still keep hold of the money. They are just holding money to make profits on the bank balance. I’d rather just pay the fees like before. 

[sheldon12uk]

I contacted customer service at eBay ..even though the buyer had confirmed receipt and left good feedback, they would not manually release the funds.  Total joke ...people will be leaving in droves . I'm now waiting for Royal Mail to update the tracking, which takes at least 5 days.

But on a positive front I'm gonna take up evays Mantra and go to butchers for some fillet of beef and pay them 2 days after I've eaten it 

[m-bevis-1815]

"How much interest are they earning with the money held on account!!!! Must be thousands of £££££."

I set up a little spreadsheet, assuming an interest rate of 4% ebay earn 1.1p a day for every £100 they hold. If we knew how many private UK sellers there were and their turnover, we could work out the CEO's new bonus in March 2026!

[nworrel_0]

No it does not work andI know this as I have stated very clearly and I
know this from recent experience.

[robmuir_78]

I worked out that for every £Million they hold they could be earning
£975.00 per day. How much would that be worldwide and over at least 4 days
it is now going to take them to pay sellers because of their policy of not
paying out until 2 days after confirmed delivery or longer if a seller does
not send the order Tracked. If you do not send it Tracked, for instance, an
order dispatched today, the earliest you would be paid is 7th / 8th March.
That was a message I received today from ebay for an order I am due to
send. As I have said earlier, they are taking us for mugs!

[nworrel_0]

According to my accountant there is nothing illegal about using a private Ebay account to sell goods for profit on Ebay, as long as you are declaring all sales and other income to HMRC as I do.

So for anybody to suggest that a private seller is using such an account to avoid paying tax is infact potentially slander.

[dels-diecasts17]

Well l give up, second call to customer services today about items delivered but Royal Mail tracking says still in transit, one item has feedback but wont release funds, maybe holding for 14 days, overall have had to contact them 7 times since new system came in , getting tired of seeing funds on hold and releasing small amounts , not listing any thing else until it changes and not buying on another account l have with them , same comments are happening on thier Facebook advert on the news feed, everyone saying the same as on here.

[vintique*violet]

That is correct, as long as you comply with the other legalities ie. consumer law etc...  it is just eBay policy for Business accounts. 

But as we know ebay are not pushing to remove big private accounts who are actually businesses ( they are going after the little ones) and haven't for years because they are aware, in my opinion. 

[derrick415]

Trading is trading. You do not have to identify as a business to trade. Trade is also "free". So a private seller is a "trader" who is levy/tax/fee exempt.

They are delaying private sellers payments to "justify" charging business sellers a fee, but im sure this is illegal.

[derrick415]

Im sure this is illegal as Ebay are delaying payouts, but immediately taking postage label and promoted ad fees out of available balance so when the funds for one item are eventually released the backlog of postage label and promoted ad fess depletes these funds and you have nothing to show for your transaction.

If the funds for each item are pending then so should be the postage label and promoted ad fee until funds are released. This appears to be a certain type of fraud.

[jow1995]

So you are happy to undercut Ebay business sellers who are trading on the correct account, paying fees to keep this site operating?

If you are declaring your earnings, what is the big problem operating on the correct account? Obviously the answer is to avoid fees and consumer rights.

Maybe worth changing accountant as clearly giving out the wrong advice

This is one of the reasons the new rules have been brought in.

[randybullcow]

This new payment system is a total shambles.

It persecutes private sellers such as myself as we have to wait nigh on a week for the money we've earned.

And as somebody who's partially relying on this money to get by, this is causing me considerable anxiety.

[lawllb2006]

Really don't like this, Royal Mail are not good enough to rely on, I send tracked and it doesn't get marked as tracked.  Waiting 14 days when you just sold something to buy some food/gas, as was out of money.

[vintique*violet]

You are not a trader  when selling personal possessions as determined by HMRC...@derrick415

Edit to add HMRC Image. 

[pkdick1973]

what are they alternatives to eBay, that dont use this stupid payment system?

[robmuir_78]

I too am considering other options. Perhaps Etsy. But if anyone can
recommend anything else let us all know.

[randybullcow]

Then why have I been asked by eBay for my National Insurance number?

[pollyanna25]

👏 Well said interesting

[papso22]

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@randybullcow wrote:

Then why have I been asked by eBay for my National Insurance number?

---

To go with the sales data ebay has to provide to HMRC.   That doesn't necessarily mean you owe tax on the sales though.

[pkdick1973]

sold an item, item has been with the buyer for two days and Ebay still haven't released the money they owe me.