I think eBay have messed up my payment

[staphil-1396]

Hi can someone please help I'll fill eBay have let me down. I sold a watch on eBay for £42 but i received £36.12 i thought selling on eBay was free 

 

[tressygirl]

We have answered your question on your other  post.

I have provided a list of listing upgrades which you may have used, these all have that non refundable fee charge.

I have also provided a link to Customer Services please use that  link to contact CS tomorrow morning, and they will explain the  fee you've been charged.

Asking the same question here, as explained we are members like yourself,  you will not receive a different answer.

Please contact eBay Customer Services, save you finding your other post,   this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@staphil-1396 

[61stephenuk]

Are you buying and paying for your postage through eBay?

The difference is 2x£2.94 which is the postage you charge on your watch sales it's possible the other £2.94 payment is postage for one of your other sales

[thenerdexchange]

You can see a list of all of your transactions if you go to the payment tab in your seller dashboard. If you're using the mobile app then you can tap your available funds to list transactions, this will include things like promoted listing fees etc. so should hopefully help you get to the bottom of it.