Buyer protection

This buyer protection fee isn't law. It's mandatory, meaning the buyer is not obligated to comply to this policy.

I completely disagree with this new implementation change. It has ruined sales demographics for myself and lost business for many people whom I know personally.

Serious changes need to be made soon. I've been using ebay for over 10 years now and suffering unnecessarily, I am prepared to move somewhere else.

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Re: Buyer protection

papso22
Experienced Mentor

I don't think you know what 'mandatory' actually means.

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Re: Buyer protection

Stop preparing and move elsewhere then. I am getting sick of the moaners on this board. 

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Re: Buyer protection

Required or commanded by authority; obligatory.
Message 4 of 9
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Re: Buyer protection

From your opening post

 

 It's mandatory, meaning the buyer is not obligated to comply to this policy.

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Re: Buyer protection

plpmr
Experienced Mentor

"the buyer is not obligated to comply to this policy"

 

If they use eBay they are obligated, read eBay T&C.

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Re: Buyer protection

I read it as the OP declaring that the policy is mandatory under eBay's rules, but that it isn't a law. So, although mandatory for eBay's purposes, nobody needs to comply with it as it isn't the law.

So, it makes perfect sense to me.

But, as a buyer can't buy anything from a private seller without paying the fee, it means the buyer is unable to actually make a purchase. That's a separate point though. What the OP said is perfectly clear.

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Re: Buyer protection

Ebay are perfectly entitled to make whatever charge of a fee they wish for the service they provide.  Whilst the law does not require them to charge a fee, it does not prohibit them from doing so either. 

 

If you wish to use the service that ebay provides (hosting of listings of items for sale by third parties, and the facility for making purchases and processing of payment to the vendor), then you are legally obliged to adhere to the rules that ebay lay down for doing so (unless you can demonstrate that they are in breach of the law.  If you don't like them, you are free to not pursue any transaction on the ebay site. 

 

The current 'Buyer Protection Fee' is really only a replacement for the old listing and final value fees for private sellers, and which business sellers still have to pay, so I don't really understand the wailing and gnashing of teeth that is going on over them.  

 

Vinted has had a similar buyer protection fee surcharge for a long time, and nobody on that site seems to complain or object to it over there, so why is there so much animosity over here???

 

....or is it that some people would prefer to work themselves into a lather over small, almost irrelevent things like this, rather than face up to (and deal with) some of the far more serious and threatening events currently hanging over us out in the real world?

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Re: Buyer protection

That's quite a vivid imagination. I'm not seeing any "wailing and gnashing of teeth." I'm also not seeing "far more serious and threatening events currently hanging over us out in the real world". I've seen other people describing similar things like "people throwing their toys out of the pram". I don't  see any of that either. Out in the real world today I experienced a pleasant sunny day and on the forum I'm experiencing text on a screen. I think what people with the vivid imaginations are experiencing is just that they don't like what other people are expressing and rather than accept a different point of view as being perfectly normal, they instead construct an imaginary effigy in their mind of someone wailing and gnashing their teeth or something similar. Except, that isn't actually happening at all in the real world....... and neither is anything hanging over our heads, other than the sky.

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