Hi stanbate_0, thanks for your post.
The amount of transactions within the statements wouldn't be relevant, and normally, a PDF file would be heavier than that. I am thinking that you might be uploading a screenshot or something similar like that, which are normally lighters, and in that case it won't be accepted. If you upload the document in full in a PDF file that should be no problem. However, if you keep running into the same issue, I'd suggest contacting the customer support team from your region, so they can look into it for you, and assist further. Since we only handle UK accounts over here, we wouldn't be able to provide further assistance, as policies and/or procedures might be different in your region.
Hope this helps,
Marco
I am currently away, and will return on the 5th of August. Please expect a delay in my reply
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Good question, 61stephenuk.
I'm presuming that they're referring to a bank account that they are able to add, the OP is not registered in this region, so they are most likely referring to a bank account from their region.
If you have a UK eBay account, you won't be able to add a bank account from other region as we won't accept it, but a fair question since we don't have full visibility on this one. 👍
Marco
I am currently away, and will return on the 5th of August. Please expect a delay in my reply
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