worst e bayer i have ever encounted

[chopthedog]

beware !!  they are masters  of not refunding and elaying to the poiint of withholding payment a nd  taking to days to reply to a message

[tressygirl]

Never listen to a seller's excuses or promises when you have opened a return case or one for item not received.

You open a case,  it gives the seller 3 days to refund you or if relevant,  send you a prepaid return label.

If they don't you escalate the case,  eBay step in and force the refund.

Don't listen to delaying tactics,  just escalate when the time is up !

@chopthedog 

[chopthedog]

done all that ,even Ebay have got know were,what they are doing is piggy
backing the order to amazon,,Ebay have made and broken several promises
to me

[tressygirl]

Can you explain those broken promises? 

Cases are wholly automated no way for a seller to ' dodge the bullet',  if the cases are opened within time, and escalated if required, refunds are guaranteed but a case's T & C's , have to be followed exactly.

@chopthedog 

[chopthedog]

I purchased 2 items £14 each,payed £28,received 1 item followed the return
process and received £14 refund from EBay who the closed the case,dispite
numerous promises from EBay and an apology for only refunding £14 I still
haven't received the balance,I followed all the return process
exactly,right now EBay broken another promise to call or contact me before
last Friday

[tobiasd4]

If it was 2 separate items, you have to open 2 cases & return each item separately.

[chopthedog]

no it was 2 of the same item,this was pointed out to the seller and to EBay