eBay

bizzleslunchbox · ‎20-04-2024

How do I appeal this? I bought two items that I realised I had both in my collection. I contacted the buyer to cancel both these items. Everytime I try and appeal I get put through to that awful robot assistant! Can anyone help? Or is there a number I can call?

tressygirl · ‎20-04-2024

Do you mean you contacted the seller?

Sellers unless they are registered businesses, do not have to accept a cancellation request.

At best, being a weekend you may just receive a positive reply soon, and it willl be cancelled.

At worst, you will receive unpaid item strikes on your account if payment is not made in 4 days. 2 Strikes can see you blocked from buying from the majority of sellers on eBay for a full 12 months.

Sounds harsh I know, but those are the rules. One buys, sellers expect payment.

bizzleslunchbox · ‎20-04-2024

Thanks for you message. Looks like I'll have to appeal

plpmr · ‎20-04-2024

If you are trying to appeal to eBay for two unpaid strikes they might not agree.

Your profile shows a nonpay false positive this month and 3 bid retractions - they might go against your appeal.

bizzleslunchbox · ‎20-04-2024

it's that harsh?! 😱 guess I'll have to set up a new account to buy then.

I get Ebays point. But really harsh. Carelessness from myself I guess.

Do you know how to appeal?

*vyolla* · ‎20-04-2024

I'd just be a bit more careful, maybe check your collection before bidding; it's not terribly kind to mess sellers about. I've done the same and have still paid for my items and then just listed them myself.

Just an educational heads up - that neg you left for your Australian seller because you had to pay an £18 import fee - you know that you're the importer here and our very own HMRC set the import charges - it's nothing to do with your seller or eBay.