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unfair feedback - how to appeal

freetibet3
Member

‎10-03-2026 2:37 PM

How do I appeal unfair feedback?

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Re: unfair feedback - how to appeal

jckl1957
Experienced Mentor

‎10-03-2026 2:41 PM

All the details are here:

 

https://www.ebay.co.uk/help/policies/feedback-policies/feedback-policy?id=4208&st=3&pos=4&query=Feed...

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Re: unfair feedback - how to appeal

john1297576
Pro Mentor

‎10-03-2026 4:13 PM

You can leave follow up to feedback to give your version of events, but why not contact the buyer and explain why you cannot offer a refund.

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