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should I cancel return request ?

I have opened a return request and the seller has offered a full refund without me returning the item and now says he can not give me the refund with the return request open - he does NOT want the item back and says he will give me a full refund anyway. 

Should I cancel the return request or is he trying it on?

Thanks for your help. GB

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Re: should I cancel return request ?

plpmr
Experienced Mentor

Do not close the return request [case] as you cannot open another one.

 

The seller can refund you through your request and that would close the return.

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Re: should I cancel return request ?

plpmr
Experienced Mentor

Do not close the return request [case] as you cannot open another one.

 

The seller can refund you through your request and that would close the return.

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