sent with Evri on 2nd April but not delivered yet.

I used Simple Delivery recently and sent 3 orders on 2nd April. One of the buyers contacted me today saying it had not been delivered. I checked the tracking and it said it had been picked up so it's not even out for delivery. What a farce this is. I checke the other two and 1 said the same and the 3rd one had been delivered.  Only 3 deliveries and 2 haven't been delivered since 2nd Apr. I am going to make sure I toggle Evri off on my future listings. 

I reaslise ebay will be liable but what is the time after sending that the buyer can make a claim?

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sent with Evri on 2nd April but not delivered yet.

A buyer can open a case for item not received one day after the last estimated date for delivery.

 

@cattivo1966 

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