sent a replacement for faulty item and replacement is faulty after 4 weeks.

I bought a treadmill from bargainbay_2016 and after 6 weeks it started to give off a terrible burning smell.

I contacted the seller and they picked it up and sent a replacement.

After only 4 weeks the replacement started to make a grinding noise and gave off the same terrible burning smell.

I contacted the seller again asking for a refund as I was refusing the treadmill, and they are not replying.

I am over 70 years old and the treadmill has had only light use.

Any advice on what to do, before going through county court,  would be appreciated.

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sent a replacement for faulty item and replacement is faulty after 4 weeks.

I'm very sorry but replacements are not under any eBay guarantee , so eBay cannot be pursued for any refund.

 

Was this purchased from a UK registered business who offered a guarantee / warranty that they are now not complying to?  Then,  you'll need to turn to your payment provider now for help with your refund.

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